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February 2024 by francisco rivera
Had problems on the app, i could not order food and later it charged me for the so called failed transaction. Reached out to customers service about the issue on the app. All they had to say was read the terms and conditions. As a frequent customer I can say this is the last time they get my buisness
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December 2023 by Carlos Sanchez
Whataburger is our great burger in Texas. I recently made an order and it was less than fair. I went into the store on Gateway West and spoke to Alfredo and I let him know how my order was incorrect. He gladly and with much patience correct my order and went above and beyond to make it great, thanks Alfredo. Individuals like you are why I still believe that the fast food industry still has hope. You are amazing in taking care of customers and finding solutions. Alfredo, you are the employee of year in my book. Thanks again.?
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December 2023 by W Leonard
My wife ordered a Hatch Green Chili double meat burger and got a Chili Cheese Frito burger. Our son and I got our food however it took about 45 minutes for her to finally get hers. She was just recently diagnosed with Type two Diabetes and is currently taking medication with her food. They took forever to finally serve her....
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February 2023 by jesus c
Never been a fan of whataburger, but they are always very welcoming and their restaurants are very clean. Chicken melt and grilled chicken are the only things I like from here.
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October 2022 by Diotima Once
Ordered a number one, specifically said NO cheese. The rest of the order with cheese. Asked to wait (drive-thru) in the parking lot. Several other cars are waiting. Once we received the order, checked to see if it was correct. We've gotten home to find out the order was wrong several times. Of course, we find cheese on #1. By the time they make a replacement the rest of the burgers would be cold. The rep wants the receipt and argues that it doesn't read NO cheese in the number one. It doesn't come with cheese. She then points out that there isn't a minus on the receipt for cheese. That's not our fault. We gave them back all our food demanded a refund after waiting again in line to be attended. I told the manager who ever questioned my husband that it wasn't appreciated being patronized and practically called liars. They messed up the order and it's our fault? Ingrid then threatened to call the police. We had things to do, our time counts too. Now we are waiting again for our refund and if it doesn't go through within seven days, we need to go with our bank statement. Again my time wasted. Tried to get in contact with upper management impossible all numbers are disconnected. This is how they are getting away with the lack of customer service, no repercussions.
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September 2022 by Love Likes
office closed
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February 2022 by Ma Ma (Ms)
office closed
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June 2021 by Isabel Rosales
Whataburger from El Paso Tx. Should be embarrassed to sell those cold burgers and thise pies that they taste like old oil. Northloop and Yarbrough. Get new oil. Second time this week they forgit something that we order.
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March 2021 by Lorenzo Gomez
Just working on remodeling there
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June 2020 by Sebastian Munoz
5779 Fairbanks drive location is horrible. Someone should look into this serious problem.
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December 2019 by aminadab flores
Just left the whataburger here on dyer and hwy 54. One of the crew members was vey rude and got in my way, didn't even say excuse me. So I said it for her. When u turned around there was another young lady who went behind hrmer and started to laugh. So I ask the 2nd girl where her manager was and she said "I'm the manager" wow her face dropped. Smh I told her I would be calling corporate. Mind you I'm limping, because I hurt my back and this is the kind of people they hire. I will never go there again. I'm so disappointed
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March 2019 by Ione Grimm
Gabriella was awesome. Efficent. Friendly. Super helpful. I tried to call corporate office to tell them but no answer. Do, it left my comments here. Good job on hiring Gabriella!
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March 2019 by Melissa Mendoza
I love whataburger just i hate the one at airway i hated working there for the wanna be boss Misael
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March 2019 by James Perry
What can I say about Whataburger. I can't count the number of times I've ended up there after a night drinking. The burgers are pretty huge!
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March 2019 by TONY COLLINS
What happened to customer service?
