Elgin General Store is known for its friendly and helpful staff, providing a wide range of products for farm and ranch needs, including guns, ammo, pet supplies, and gardening items. Customers appreciate the ample selection available, making it a convenient stop for essential supplies. Many reviews highlight the excellent customer service, with staff members being responsive and willing to assist with finding products or addressing issues. However, some customers have experienced concerns regarding the quality of certain products, such as pet food containing insects and discrepancies in the weight of alfalfa bales, which were found to be lighter than advertised. Despite these issues, the store has shown a willingness to address customer concerns, though some customers felt that responses could have been more satisfactory. Additionally, Elgin General Store offers U-Haul truck rentals, and several customers have praised the store for its quick support in securing rentals when other reservations fell through. Overall, Elgin General Store is a community-oriented business, striving to meet customer needs while providing a variety of essential items and services.
Picked up a Uhaul here for a local move. Was so quick and easy. The staff is happy and friendly. 10/10 Great experience
December 2022
Staff is kind and helpful. The General Store has ample selection in everything from guns/ammo, to pet, gardening, and ranch supplies.
October 2022
Staff was very friendly.I have been employed before at such a business as this one. Not only are the employees helpful and friendly but I was encouraged to apply for a position. I really love helping customers find what they are looking for and these associates work as a team to accomplish just that.
