H-E-B Curbside Pickup & Grocery Delivery has mixed reviews. Some customers have issues with the freshness of items, receiving rotten fruits, meats, and vegetables. However, the curbside service is often praised for being on-time and fast. Employees are generally friendly and helpful. Availability can be a problem, and the store can be overcrowded. Customers like the convenience of the service, but some have issues with missing items in their orders. The store's curbside department needs improvement, particularly with picking fresh items. Despite this, the service is recommended for its ease and helpful staff. Customers are advised to check their orders carefully to ensure everything is included and fresh.
I love HEB but this curbside dept needs help. Every week I get food that’s rotten. Fruits, meats, vegetables, etc. this week it was $30 worth of hamburger meat. I appreciate the ease of getting a refund but someone needs to do a serious overhaul or training on how to pick fresh items.
August 2025
Haven't been reviewing like I should, but today I stopped into pick up my order and Oliver was a great help. Found everything I needed online. Thank you!
August 2022
Check your Curbside order! Curbside missing Dawn Powerwash Refill and EVOO Tuna pouch not removed from order requested credit.
