H-E-B Pharmacy is known for its helpful and caring staff. Customers appreciate the patience and efforts of team members, such as Bianca, who went out of her way to find hard-to-get medications. Jennifer, the pharmacist, is highly regarded for her positive attitude and willingness to go above and beyond, including researching and helping obtain life-saving medication. The pharmacy team provides excellent customer service and shows genuine compassion. Customers also enjoy thoughtful touches like treats for pets during drive-through visits. Overall, H-E-B Pharmacy offers reliable service, caring staff, and a positive experience for both people and their pets.
Stars go to Jennifer , anytime I get her on the phone she’s always very attentive and communicates with care . Thank you
June 2026
Amazing customer service. I went through the drive thru which was super convenient. It didn’t take long at all. I spoke with the pharmacist which she was literally so nice! This was my first time at heb pharmacy switching from CVS pharmacy and this was 100x better!
July 2024
I have a medication that is hard to find. I spoke with Bianca and she was so patient and helpful by looking to see if the medication was available at another HEB. I appreciated that so much. Thank you