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January 2024 by Deja Cooper
Great service, I called and they checked the inventory for me with no problem and even held the parts for an hour so I could pick them up.
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January 2024 by francisco rosales
Those who serve need more knowledge in vehicles
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December 2023 by ereli jaramillo
Grate service, replace my bad battery under warranty, no questions asked.
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September 2023 by Thomas Salmela
Super helpful and got me in quick and easy.
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July 2023 by Joe Dye
Hit or miss. Mostly miss like today. Ordered Part on line yesterday to be in Elgin this morn. at 10AM. Paid 12 bucks more than other places for the convenience of getting it next morning. No call so drove 9 miles to pick it up just to find it wasn't there. Was given multiple excuses. 1st. Part missed the truck. 2nd something about SanMarcos truck not crossing paths with each other ???. 3rd. Said part was in San Antonio, there was a wreck or something like that and part wasn't going to be there until tomorrow and by then I was already walking out the door. I tried calling before I left the house and let the phone ring for longer than usual because I know it can get busy. Figured I'd take a chance going into town. Truck still broke down and I get to try it again tomorrow. They will be my last resort for parts....once again.
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June 2023 by Sherri Pokorney
Love that the staff comes outside and puts on my windshield wipers.
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April 2023 by PJ Collins
O'Reilly is our "go to" place for vehicle parts and sometimes hydraulic oils for our tractors.
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April 2023 by Mark “Handyman” Bostick
Well informed staff made shopping easier.
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March 2023 by Michael Steele
Great staff. Super helpful.
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December 2022 by AmERiCaFuKyEa
Was having a terrible day stuff breaking left an right on trucks an Went to go get a battery an was low on funds a man named Marcos at the counter helped me out an I am so grateful, bless that dude.
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December 2022 by Mike Berkey
The staff is a bit hit or miss, it's not that they're unkind people, but they really don't seem to want to be working there. They're fine retail help but it's not like they or car parts experts that can guide you through more than their computer knows, and none of them are going to go out of their way to be efficient or useful than a self checkout kiosk.If you need actual auto parts to repair your vehicle, and not random car waxes and other automotive accoutrements, I would always call A-Line Auto Parts first. They are just down the street next to Churches Chicken, and they not only have better pricing on many auto parts, but A-Line just offers higher quality parts with staff knowledgeable enough to not sell you the wrong part. I trust their remanufactured alternators, starters, and other parts way more than the junk at O'Reilly's and AutoZone. Nothing worse than doing a job, only to have to do it again in a few months because you purchased "fake" rebuilt parts. A lifetime warranty at O'Reilly's doesn't mean much because you shouldn't need to replace the part for so long in the first place, that getting a free replacement is little consolation for the cost of your time or the inconvenience of being stranded somewhere.
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October 2022 by Carol Von Arx
Most helpful if you need them to come outside and look at your problem.
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September 2022 by David P.
This location has rather coarse customer service. Timing on parts ordered online was not accurate and delayed a day later that the system originally said they would be ready. When I called to verify parts, I was handled by someone that seemed put-off by my request. You guys need to step this store up a bit. There are far too many choices these days to be like this.
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June 2022 by Melissa bravo
In Elgin tx there the best customer service there friendly and nice
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June 2022 by Michael Morales
I've been shopping here for 16 years the only parts store I go to. very knowledgeable people here .
