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November 2023 by Melinda Richardson
I have never had a new car. I have been treated like I'm part of the family at rush Chevrolet.. Geo and Jose made my buying experience very easy and enjoy able. Not only did I get what I was looking for but also an experience I have shared with my friends and Co workers. I even referred my youngest to get her car there..Thank you Rush Chevrolet in Elgin for helping me get my car and for the amazing experience and customer service
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November 2023 by Josie Limas
Adrian was very nice and professional. I felt like he went above and beyond to help me get into a new car. The other staff was also very friendly and professional. The finance lady was very professional and explained things to me in a way that I was able to understand.
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October 2023 by Stella Vargas
I was blessed to have had both Dustin Cavazos and Jordan taking care of my situation. They were both excellent in every way possible but I have to say Dustin is one of the best salesman by far. He went out of his way to make sure I was taken care of, he reached out to me even after the sale to touch bases with me and never once made me feel as if I was a bother. Jordan is also a awesome salesman. I am definitely a Rush customer forever and I’m already recommending them to everyone!
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September 2023 by Josh Lloyd
I had an issue while installing aftermarket power steps, inaccurate install guide, and the manufacturer's worthless tech support recommended going to the dealer to get my BCM reprogrammed. Multiple people at the dealer were very open and honest with me, telling me that they didn't believe it would fix the issue, but were willing to try. They ended up being correct, and took it upon themselves to read my install manual and figure out the problem. It was so refreshing to have them go out of their way to help me out instead of just saying "not our product, not our problem". When I left a couple hours later, I had fully functioning steps.I also had them plug a tire that had a nail in it while I was there. They were quick and I felt like everything was very reasonably priced.
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September 2023 by Josh L.
I had an issue while installing aftermarket power steps, inaccurate install guide, and the manufacturer's worthless tech support recommended going to the dealer to get my BCM reprogrammed. Multiple people at the dealer were very open and honest with me, telling me that they didn't believe it would fix the issue, but were willing to try. They ended up being correct, and took it upon themselves to read my install manual and figure out the problem. It was so refreshing to have them go out of their way to help me out instead of just saying "not our product, not our problem". When I left a couple hours later, I had fully functioning steps. I also had them plug a tire that had a nail in it while I was there. They were quick and I felt like everything was very reasonably priced.
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September 2023 by Dominic Pastucci
Went into the dealership with my 2013 Chevy Equinox to look for something newer. After having a quick and detailed discussion with Ruben he went to the back and pulled up a 2024 Chevy Equinox. I test drove it around and it felt very roomie and very safe. It has all these amazing features and after the test drive I spoke with Ruben about getting that car. After a few signatures I drove off in my new car! To anyone looking for amazing deals, I had an amazing and quick experience here and will definitely recommend people to drive up to this specific location for the best service!
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September 2023 by Jerry D
I had a good experience buying a Camaro from this dealership. Most of my time, I spoke with the finance manager which was good considering today’s economy. The finance manager took the time to show me around the car a lot and gave me a lot of pointers. The salesman was good, but felt like they lacked some experience. They were very nice and enthusiastic based on the car I was buying, but the lack of research on it did show. It wasn’t a make or break it moment as I knew I what the car consisted of. Either way, I’m very happy with the purchase. Huge shoutout to this dealership for helping us getting the car of our dreams!
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September 2023 by Gerald Mora
Great service! We had such a great buying experience! Chris communicated very well and was very pleasant to work with! Definitely one of the easiest car buying experiences we have had. And will definitely be back for any future purchases
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September 2023 by Krystalee Laboy
OMG !!!Guys go to Rush Chevrolet and ask for Adrian if you’re looking for a vehicle…. He was so goooooodddd . And Chelsea the finance director she was so cute and took her time to go over all the paperwork with me.Adrian help me to get into a BRAND NEW CHEVROLET 2024 TRAX OMG!!!I was Driving a 2015 Kia what’s about to die in that car and Adrian came through on a lease for the Trax . I will be trading this one in 2 years !
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September 2023 by tino sanchez
I bought a 2021 Chevy Silverado here at rush Elgin TX. I have had it for 2 years now, I started having issues with it the second year been in the shop 3 different times with in 6 months. first the motor started shaking light came on, they said it was a lifter. Then the engine light came on, it was the ESC and parking brake malfunction during this time the truck started smoking ( a lot of smoke) they said it was the lifters they said they found the problem, and fixed it got it back. Three weeks later it started smoking again. Having trouble getting it in the shop because of no loaner vehicles I can drop it off but I need a way to get to work. This will be the fourth time I’m taking it in 6 months.
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September 2023 by Nicole A
My family had been going here for years and I’ve bought multiple cars here. Went to a ford dealership and purchased a car just to realize it wasn’t what I wanted and went right back to rush. Ruben in sales is amazing with communication and always makes the process smooth.
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September 2023 by Cris Olivares
Raul's care is exceptional! He consistently goes above and beyond, leaving my cars in top-notch condition. Highly recommended!Ask for Raul when you need anything regarding service.
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August 2023 by Tino S.
I bought a 2021 Chevy Silverado from them. the last 6 months have been hell with them. The truck started having issues emissions, parking brake, ESC malfunction never got fixed they couldn't find the problem still going on. then the truck started shaking and sputtering really bad took it in they said it was a lifter, they changed it ( supposedly). got it back, three weeks later the truck started smoking really bad white smoke it looked like I had a fog show outside took it in. they said it was a different lifter that was supposed to fix the problem 2 weeks later started smoking again, took it in again now it was a long list of what it could be. They changed out the head gaskets supposedly. it did stop smoking for a little bit. now 8/26/2023 month and half later, smoking really bad again, the truck has the warranty the hole time i have been taking it in. every time I have taken it in they said they were fighting with the warranty company to get paid and they don't want to cover the cost. I just want my truck fixed I am paying a lot of money for it. this is truck number two that I have with them I still own the other one. never again will I buy from them.
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July 2023 by Barb Rosas
Our experience at Rush in Elgin was by far the best experience for us from beginning to end. Adrian is your guy, he’s honest and very personable. Adrian communicated and responded to text messages promptly. We told him what we were looking for for our 16 yo twin daughters and he delivered. He kept us informed and called as soon as the transit truck pulled in. We got the beginner car we were looking for and all thanks to Adrian. We were also very impressed with their efficiency—we made our purchase in under 2 hours. Adrian kindly followed up the following day to see how the surprise went for our girls and followed up again 3 weeks later to see if they’re still enjoying their 2024 Trax RS2, that to us says a lot about Adrian Hidalgo. Go and see for yourself and don’t forget to ask for Adrian.Best success, The RRosas family ⭐️⭐️⭐️⭐️⭐️
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July 2023 by jessica hiler
The sales man took all my concerns into consideration. He knew I was nervous because I had just paid off a bankruptcy and was understanding. The finance manager was amazing also. She did everything she could to help get me approved! I really appreciate everything that was done to help me.I also want to make a note I had been in contact with multiple dealerships that would call and message every day. I made it clear to Rush Chevrolet from the beginning that I was a paramedic and can't get calls and texts all day long. Rush Chevrolet was extremely respectful of my requests. That really ment a lot to me
