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April 2024 by TheMcdademan
How is it you take forever to take an order at the drive through and forever to get 1 sandwich to the customer at the window only to get the order wrong. And this isn’t the first time either! Ordered a deluxe original and got a small turkey original smh….
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April 2024 by EW Cosmetics
Food was great, however when I ordered through app, it was supposed to be for pickup at the drive-thru. Instead, I had to go inside and pick it up, not to mention wait for it to be made. Hello, that's why I used the app for in the 1st place. I would know when it was ready and could pick it up at my leisure, in the option I wanted. If I had wanted to go inside and order, I wouldn't had used the app.
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April 2024 by Zay TovenSo iceee
I spent 36$ on 2 meals and kids meal was missing the chips and cookie for kids meal. Tried to call about missing items there phone number doesn’t work. Minus a star for every item I’m missing that was paid for.
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March 2024 by Reta Killingsworth
This is probably the worst Schlotzkys I've been in. Buns were underbaked. There is definitely room for improvement here. It is so hard to find good help these days.Parking: Too many potholes.
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March 2024 by Dan B.
The red head they got working there is just amazing
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March 2024 by Scott Etheredge
This is the worst schlotzsky’s ever. I eat at quite a few all over Austin and surrounding areas but living close it’s convenient but never again. Went by about a month ago ordered a pizza and 2 sandwiches chips and drinks, came home with 2 incorrect sandwiches and 1 correct pizza. 2 weeks ago again ordered a pizza, sandwich and salad, got home no salad. Tonight ordered 3 sandwiches, got home 2 sandwiches completely wrong. $48.00 a pop average. Nope never again. Employees haven’t got a clue.terrible management. Hopefully this one will close down.
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February 2024 by Victoria Jordan
We ordered through Uber, immediately noticed and started to check the rest. We ordered a sandwich, 3 pizzas, 1 flat bread, a chicken Greek salad with extra dressing, 2 chips, and 2 drinks. All of this added up to $113.19 not including the delivery fee and driver tip which totaled $170.We were missing 1 drink, the extra dressing, 1 Meaty pizza, and 2 of the other pizzas arrived as a flatbread. Even though I ordered through Uber to have delivered for a reason, I went up there to get it fixed. The girl at the register was very nice and we worked it out. Another girl came out about 10-15 minutes later with a flatbread (which I had asked if I could buy because my flatbread was now cold since I had to come up there and she didn’t charge me), a pizza, and a Greek salad. So I asked where the rest of the missing items were and I had to wait another 10 minutes 2 other pizzas to come out. Then I had to remind them again about the extra dressing and missing drink.I actually asked for a partial refund to make up the difference for the mistakes when the “fix” came out the first time and was told that they don’t do refunds so that’s when I told them to go ahead and fix the rest. This was an absolute disaster for food that wasn’t even hot by the time I got it back home.
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February 2024 by Leland Lujan
Always Great n yummi .......Schlotzskys Needs 2 sale ther BBQ Chips in a Large Bag in HEB .......
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February 2024 by Samuel Rahaman
I love this restaurant. Very nice restaurant. If you want to eat go there and take good care of you. There workers are expert.
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February 2024 by John A
This is a great sandwich
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February 2024 by Shawn McCauley
I've been to some great Schlotzsky's, but this isn't one of them. We sat in the drive thru for a solid bit before someone came to the intercom. They forgot half of our order when we got to the window, took forever and a day for the food to come out. And then we get home and realized how stingy they are with the meat. Plus our sandwiches weren't hot and the cheese wasn't even melted. Definitely not going to be frequenting this place.
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February 2024 by Stephanie Cahanin
We were at the Elgin Schlotkys and after we placed our order for pickup which was supposed to be ready by 5:07,we were instructed to move out of the car lane and go inside as it would be faster. we watched car after car go as we waited inside for our supposedly "almost done order". After much yelling and cursing by the manager towards her staff, I decided to ring the bell for service to ask where our order was after waiting 25 minutes at 5:30. No one came to help me and we did not get our food until 5:40. Absolutely disappointed, and a huge time waste.
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February 2024 by Dori Keily
I waited 20 minutes for my order and it was wrong. No receipt either. Ordered 2 sandwiches- got only one- drive
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January 2024 by Chief Max
Can't rate as only drive thru was open. We wanted a place we could sit and stretch after driving.
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January 2024 by R Sanch
Great food. Good people. Fresh and always filling
