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March 2024 by Lawrence Hilla
The passport processing was seamless. The employee was professional and quick to help us through the paperwork to include photos.
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January 2024 by a. mils
I've realized after living in the area for over a year now that I find myself always cringing when I know a package is being sent to me via USPS.. and it's because there's always a high possibility that I'm never going to see it and its going to be something I never receive and time-sucking hassle that Im going to have to deal with the retailers at no fault of their own.And its not just me, my whole neighborhood has the same problems with Elmendorf PO.Package tracking states "delivered" when it hasnt and it doesnt ever show up. Is it coincidence that the packages with store brand labeling are usually the ones that dont show up? Like walmart, luxury retailers, etc.I hope the city of E works with USPS to figure out the problem soon because your residents can't rely on the postal service now, and the city is growing.
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December 2023 by Eddie B
on 12/19/23 i had a package that was suppose to be delivered by USPS from Amazon. they claimed it was left in parcel locker. when i opened it it was empty. no package when i contacted the office they couldn’t give me a straight answer on what happened12/23/23 today my wife had some issue package from Amazon delivered by USPS left in locker my father in law opened the locker and nothing no package !!!!!!!
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November 2023 by Bobby Sanchez
If I could do NEGATIVE stars I would! We pay for a po box and 8/10 times our packages are never available. We work weird hours which is WHY we have a po box....we want to make sure someone secures them and puts them in a locker so we can retrieve them. Why pay for expedited shipping if it sits in the back for over a week. We call during business hours and no one answers. BEYOND FRUSTRATED ?
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October 2023 by Luci Hockaday
This is the worst post office. The delivery driver leaves the paper stating that she made an attempt to give me a certified letter that needs signature. But i have cameras and she made no attempt. She left it on my porch never rang the doorbell or knocked. I have lived here 10 years and i have had pkgs stolen and its always been bad service even at Elmendorf post office. And their hours are ridiculous.
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April 2022 by Elias Hudson
Quick and professional new passport appointment
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November 2021 by Patsy Ramirez
I've lived in Elmendorf for 4 years and have never had an issue with my mail. Every day I receive my email in the morning and by 12 I've received my mail. I have gone into the office a few times to mail things off and never had a problem. They even helped me figure out which way would be cheapest!
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August 2021 by patsy oldham
I've lived in Elmendorf for 4 years and have never had an issue with my mail. Every day I receive my email in the morning and by 12 I've received my mail. I have gone into the office a few times to mail things off and never had a problem. They even helped me figure out which way would be cheapest!
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May 2021 by Manuel Martinez
Very bad service. It is the second time that I have lost packages and it appears to me that they were delivered, where to report that?
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March 2021 by brandy Steinbeck
Stolen my packages and marking them as delivered. I have a camera and can prove no attempt to deliver was made. Othertimes i get a notice saying nobody was home so now I have to drive out there- way out there- and try to negotiating the return of my package. Post master is incompetent and everyone just points fingers at their coworker. No resulution, no consequence, no accountability.Wish there was literally ANYONE ELSE to handle my mail.Also, incomplete failure of delivery forms. Just dated with my name, no reason or form completion of any type.
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March 2020 by Tiffany Owens
Got a notice of a letter not delivered. The notice was in my mail box. No one came to the door. I was home all day and no one knocked. Such gross negligence. And to try to get it re delivered is a nightmare. How hard is it really to come to my front door. Isnt that what was paid for when the sender sent the letter certified. Here it is a week later and they can't track down my letter even tho I have all the info.
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December 2019 by DonutWolves
Bye sister, ur canceled.
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December 2019 by rog972
Employees range from senile and rude, to customer service nightmares with no experience at all.
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November 2019 by Tina Parrin
They are nice and efficient
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August 2019 by Fab Fabrics
A package was mis-scanned and sent to an incorrect address. The lady found it and fixed the mistake very easily and quickly. Unfortunate that there was a problem, but a great fix.
