Auto Parts in Elsa, TX

“Went in for help with my battery issues, and Manuel Morales went above and beyond to help me with my battery and some other parts I needed to get home safely. Best experience with someone going out of their way to help and explain things at an auto parts store.”

“"Worker Andrew" is outstanding at his job and is very knowledgeable and experienced about cars and car parts. He is very kind and honest so if your experience was a negative one that's on you.?‍♀️✌️The same can be said about the rest of the staff. They're all Good people.”

“WAS close but now they are open for business, all storrs from Harlingen to mission new owner. very enthusiastic and knowledgeable about parts that they sell. Nice to habe u back guys.”

“The staff are amazing. Steven, the service writer is my absolute favorite and is so good at what he does. Martha as well, is such a great team lead! Now regarding the review on noone answering the phone: You need to understand the associates are either outside writing up tickets, in the shop spotting vehicles being moved in/out of the center OR helping the line of customers that decide to checkout there billion items at automotive instead of getting it done where all the damn registers are. Mind you they also help customers who need paint!! How would you feel if you were an associate taking a phone call when theres a line in front of you, and people are paging you because customers need help, and all these customers looking at you with frustration because they just want to check out and leave? Id rather focus on the customers that are in front of me and get them out of the way then move on to the phone IF theres time. Dont take it out on the associates when YOU could've saved yourself some time by using the app and scheduling your appointment online and not having too wait so long as a WALK IN. Yes you'llprobablystill wait a tad with an appointment, but it will not be as long as a walk in. Appointments do take priority. So take it out on the higher ups who do a shitty job scheduling the right amount of associates to take on ALL the jobs they are required to do. But absolutely everyone in the auto center are doing their absolute best! Rant over. Carry on :)”