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September 2022 by kevin Porter
Worst bank rude n high school like attitude lil kids working in the back of registrar
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August 2022 by Ninfa Claudio
I have been in this bank for almost 5 yes everything was ok but just recently they began to change their rules they been taking $12 each month. I was bearly catching up but , but $12 each month for monthly payments nope don't work for me so I got out.
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January 2022 by Devora Luna
I have been a customer for almost 6 yrs and love it
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November 2021 by Abraham Cantu
Some time ago my wife opened a checking account and she deposit an amount of money it was suppose to be like a piggy bank for my grandson who is now 2 years old... My wife and I would save money at home for him then deposit it at this bank turns out the the bank charged her for not depositing money on time the thing is that the girl employee told us that it would not be necessary since we are over 55 … the girl employee is no longer employed there she has since left. Why lie to customers just to encourage them to open an account ?
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August 2021 by Jonathan Valladares
Bad overdraft fees
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February 2021 by JE GZ
Useless staff unhelpful, and get ready to get robbed by all the expensive unexplained fees,
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September 2020 by Let’s Take A Walk In The Woods
No questions asked 5 star automatically...I had replaced both my card and my daughters card in corpus well I hardly use my daughters long story short my daughters card has been nothing but problems...mysteriously getting block by it’s self...card not being registered etc...got to give these two ladies credit...I myself thought I was being historical because of the card problems I been having and to drive to The Valley to find out my card wasn’t registered to my account was so frustrating...thank you both for helping me get my card running...if it wasn’t because of you both I probably wouldn’t be driving back to Corpus thank youClaudia landerosYJenessa Esquierdo
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June 2020 by Frank Acosta
DO NOT BANK HERE.
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April 2020 by Alicia Hernandez
I love this little bank. It is just that, a convenience bank !!!
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March 2020 by Beckie Gonzalez
Friendly staff and very helpful
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January 2020 by Yvette Castellanos
My mother experienced some very rude tellers this evening. Have patience when working with the elderly! So unprofessional!
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December 2019 by William Ward
THEY CHARGE $3.00 EVERY TIME YOU USE THEIR CARD IN MEXICO.
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November 2019 by Sae 2417
Sometimes I have to wait over 30 minutes just to get to a teller to do something so simple like deposit money. The line gets super long and the bank only has 2 employees working most of the time. The only good thing about this bank is the fact that I can overdraft but they won’t charge me a cent, plus I get my check a day before everybody else at my job through direct deposit.
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August 2019 by Edgar castillo
Dont I repeat dont waste your time with this bank . Might say first convenience bank but in reality it more of a inconvenience every And i mean every time you go. Forget about going friday, saturday , sunday if you want to cash your check u might as well go the following week mid week to do it. All you hear over the counter is the teller which their is usually like 1 or two to like 30 customers saying we will be right with you , bunch of bs . The line wraps around Towards subway which is by the entrance. And if you attemp to do mobile pay which is also suppose to be a convenience they stop payment and dont let you process it all while shutting down your mobile app . Lets just think about this for a second just to open ur eyes , their is 2 banking centers in the valley for x amount of customers . Thats why their is always a line . You pretty much have to plan your day just to go deposit cash or cash a check or withdraw funds . Only reason u have to wait in line to withdraw is because the atm in the store is ALWAYS BROKEN
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February 2019 by A Fern
I absolutely love my switch to this bank from plains capital bank. I have been a customer for 2 years. My checks are made available to use immediately when I deposit them, even if I go right before closing, unlike Plains Capital, where most of the times they told me I had to have a corresponding balance (whatever that means) and that my paycheck would be available the next day. Outrageous! I deposited a check in Rio Bank on a Friday and they told me it wasn't going to be available until Tuesday. That same day I came to this bank to deposit another check and it was available immediately for use! My dad also has this bank and his only day off is on Sunday. He loves that he can go to the bank that day if he needs to.