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November 2023 by Debbie Dicus
We are very very happy with Carolina Carports. It was installed this morning, Crew was very efficient. Installed the carport and had the yard clean up with in 3 hrs. It looks beautiful. Thank you.
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November 2023 by Aaron Bunch
Horrible company. Took three trips to their “factory” to get the right parts for my building. Nothing was right, nothing fit correctly. Ended up costing me double the original quote. Final product is beautiful, but no thanks to then. My advice is to find someone else, literally anyone else.
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October 2023 by Samuel
Poor building skills. Garage doors sag and regular doors won’t shut. The metal has shifted
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September 2023 by Ronnie C.
Just got my RV carport today. The knowledgeable crew showed up at 6 AM and was finished the job by 11 AM. They did a great job with no surprises. Exactly what I wanted. Happy camper here! Highly recommended.
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September 2023 by Jerryme Mathis
Buyer beware if you upgrade to 12ga building it will only be partial 12ga. The rest will be 18ga. They will not tell you this when you purchase.
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August 2023 by Hector Cuarenta
Worst customer service no one ever answers and if they do they are rude.
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August 2023 by Claudia Bustamante
Worst customer service experience ever with this company.
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August 2023 by Lisa Fritch
This company is terrible at scheduling and doesn't seem to communicate with their staff. We waited several weeks for them to come back out after our building didn't pass inspection due to not being built per the plans. My husband explained in detail what inspector said need to be done. They showed up and barely had anything they needed. They came from out of town and didn't bother to make sure they had everything they needed after we waited several weeks. They were out there for 1 hour and said hopefully they can get everything they need and come out next week. Now we are at the mercy of their terrible scheduling AGAIN to come back out a 3rd time. This is beyond frustrating. We paid them in full when they finished the first time. The inspector didn't come until the next day. So we have a fully paid for building and can put nothing in it until they decide to come out and make things right.
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July 2023 by Rebecca Chalco
Worst customer service. Especially in Emory.
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July 2023 by Todd V
too bad zero stars is not an option. I ordered a two car metal garage from Bulldog Steel Structures, and after a long delay they called to schedule delivery and installation. Last week they installed it and unfortunately I could not be there when they left.In their wake they left sheet metal screws all over the place, metal cutoffs, and sheet metal from the siding. It appeared there was no effort to clean up.The two roll up doors do not seal adequately. A bird can fly in - it must be a four inch gap at the top of both doors.Where the walls meet the roof there is a gap also large enough for birds to get in.The windows are cheesy and the screens are already coming out of their frame.The only thing that is impressive at all about the building is how terrible the installation was, and how low quality the building itself seems to be.
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July 2023 by A C Johnson
The installers in TX did a great job! They came in at the time as what the office said. It only took a few weeks by the time we got done with the concrete foundation, sent them pictures and scheduled the install. Three guys came. They worked fast and cleaned up well. Also, the NC HQ office's Jennifer is an amazing professional who's responsive and polite. So, 5 stars for them! But, another person in NC who was rude I can't name, was unprofessional, short with me on the first call, left a bad impression, then dropped the ball on an email. I wish Carolina Carports in general was more communicative. This is a major buy and customer service needs to improve. While were waiting and there are details to tackle with the city permitting and others, there were things to be concerned about. The company who sold us the building was Eversafe. That's another story on a separate review, also 4 stars.
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April 2023 by Lee
Considering most people only leave reviews when they are unhappy I wanted to give these guys a good one. Showed up yesterday to start the 30x30 building at my new home site. They showed up on time or early both days and contacted me before with good communication. Added owner provided insulation to the roof with no notice for a little extra money. The crew was great. Spoke good English and they asked me about several things before they did something that would have consequences that couldn’t be reversed. I recommend these guys 110%. If you have concerns please feel free to email me directly.
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March 2023 by L M
If I could rate zero stars, I would! I made a $35K mistake doing business with this company. They partially installed a metal building and after three months of not showing up at the job, the building still isn't complete! The building isn't even closed in yet! Absolutely no one answers at any customer service number. Run from this company!
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December 2022 by Larry Guynes
They took my deposit of 1100 and never brought a carport. I reported it to the BBB.
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December 2022 by Geline Hargrove
Hallelujah!!!!! First time EVER that we had something done & everything was GREAT !!!!The guys came ready to work, knew what they were doing,worked great together, got after it & in 1 1/2 hours we had a really nice carport !!!!Can't say enough about the great crew. Also, kudos to Breanna for her great help.Believe me folks,These are the people you want to deal with.Thanks,Geline Hargrove
