The AT&T Store in Ennis is highly praised for its friendly and helpful staff. Customers appreciate the knowledgeable service, especially highlighting employees who are patient and attentive, such as Porshe, who provides exceptional customer care and manages multiple clients with ease. The staff are described as professional, friendly, and capable of answering all questions, making customers feel comfortable and well-informed. The store offers a wide range of devices, including phones, tablets, smartwatches, and connected devices from popular brands. Customers also mention the availability of flexible wireless plans, including prepaid options with no contracts or credit checks, and unlimited data plans. Many appreciate the convenience of using nationwide AT&T 5G service at no extra cost when purchasing new devices. Overall, the store delivers great customer service, quality products, and plans tailored to individual needs, making it a top choice in Ellis County.
The rep was very helpful and knowledgeable about my billing questions. Not to mention very nice and respectful.
May 2024
Vanessa was great. She has a beautiful personality and patient.
February 2024
Extremely great customer service on February 9th early afternoon. I can't remember the representative's name, but he was helpful, informative and answered all of our questions!