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February 2024 by Frank Herrera
The lady there is always very nice and helpful she really knows what she is doing!!!!
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February 2024 by William Gibson
Great store and always friendly!!!!
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January 2024 by Cyndy Audas Hodges
Do y'all ever update your website? 2020 items not available 4years later
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January 2024 by Olivia Gallegos
Gracias Antoinio... Went in there to get my headlight replaced and This guy was very helpful!! He went above and beyond to make sure I drove away with my headlight working.. hire more men like Mr Antonio..!!!
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October 2023 by Carmen Galindo
Good products, I only have a problem with a person who works there who doesn't serve you promptly, ignores you and acts as if he doesn't get paid to work there and is doing us a favor. Her name is Jennifer.
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October 2023 by Karen Gunn
Garrett
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October 2023 by Cloey Guthrie
Very helpful and friendly employees. Always take care of me!!
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September 2023 by Michele Fox Golden
Thank you Gabby and Billy...your location is the only place I can get my 5 gallons of brake cleaner for my motorcycle shop...it is worth the drive just for the stellar customer service!
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August 2023 by DD G
Terrible management and rude. Drained my bank account charging 3x for the same product then said it didn't charge however bank shows charge and removed money so with 0 balance I can't get the part I drove 25 minute to the store to get.
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August 2023 by Billy Gibson
the employee's are very helpful the store is always clean. They always give me the right parts. The store manager Amanda is always very helpful she goes above and beyond to get me the right parts.
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July 2023 by mary velazquez
Horrible customer service the lady in the front desk is so rude(Angelica), So pathetic.
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July 2023 by Thomas Clubb
Absolute garbage customer service by the on-duty part sale manager Lee. This man's picture is next to the word incompetence in the dictionary. It took him 45 minutes to process a simple warranty return and repurchase of an h7-dlg battery via my commercial account. He either barely knew how to operate commercial mode or he doesn't care about his job. The level of slow this man possessed is absolutely ridiculous. He would answer the phone and help other customers, then once done, stare at the return screen trying to "figure out" how he was going to process the return. When he finally figured out how the process was going to work out, nearly 30mins later, he returned the battery I bought in 2020 for $144.99 and tax, and instead of adding the new battery in the same cart, returned it, then processed a separate transaction, and instead of charging it back to my commercial account so that I could pay the difference between the new battery price and the old battery price(roughly $60) I ended up paying the full amount of the battery. I worked 2 years at the Ennis store #3111, 1 year at store #3513(waxahachie,tx I believe) and a year at the Kaufman Texas store. I was a PSM 2.5 of those years and was cross trained in commercial. I find it absolutely ridiculous that AutoZone hires such incompetent people WHO CAN'T PROCESS A PRO-RATED RETURN. I EVEN TRIED TO GIVE HIM ADVICE AND TELL HIM TO TRY DOING IT THE WAY DESCRIBED ABOVE. I've been a faithful customer of my home store in ennis since I quit autozone back in 2013. Not that it matters to AutoZone as a whole, I am never shopping with y'all again. Absolute garbage experience. I will be going back tomorrow to get the $160 sitting my commercial account credited to the battery via, returning the battery I purchased, getting the $200+ back on my card and rebilling the battery to my commercial account and paying the difference. I honestly believe I shouldn't have to pay that difference because of the garbage customer service but, I'll keep dreaming.
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May 2023 by Eric Pinola
Very helpful staff.In and out with what I needed very quickly. Ok prices.
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April 2023 by Wes
Staff is friendly and knowledgeable, but they never have the parts I need when most neighboring auto zones do.
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March 2023 by Laura
Super helpful, courteous and professional staff assisted me with the purchase and then installed the item. This is a full service must stop at store if you own a vehicle! Thanks again.