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February 2024 by Cynthia Garcia
The Hispanic teller lady Claudia was very rude and she was getting frustrated with me about my question. She wouldn’t let me finish asking her and was rudely interrupting me to get her point across. I am thinking about letting my bank account close due to the service. The manager and the other Teller Karina were very professional and helped me answer my question atleast.. people with that kind of demeanor shouldn’t be handling clients if they are going to get easily frustrated.
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September 2023 by Isaac H
Once upon a time there was an ATM outside for their customers. No bueno PNC of Ennis.
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July 2023 by Ernest Sekic
No outside ATM
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May 2023 by Faye Brightwell
ATM seems to be down a lot, but i do love this ATM. You can use your app if you dont have your card. The drive-through employees are so nice and quick!
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January 2023 by Bill G
Save a headache and erroneous charges. They keep charging service fees when my account is a free account. It even say on the app FREE until 8/22. The lady argued with me that it wasn’t free. Going to a different branch tomorrow to close my account.
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October 2022 by Marlene Jimenez
It’s okay, only reason is bc the ATM there’s always something up with it. And I use the ATM a lot
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August 2022 by B G (Brett Thomas)
Save a headache and erroneous charges. They keep charging service fees when my account is a free account. It even say on the app FREE until 8/22. The lady argued with me that it wasn’t free. Going to a different branch tomorrow to close my account.
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January 2022 by Juvencio Cisneros
Comparing BBVA bank with PNC.PNC is one of the worst banks out there I don’t recommend to anyone in my opinion! They have a phone and they never answer,only 2 lanes opened all day in the drive thru,off Saturday & Sunday etc. it’s just bad in general!! Should’ve just kept it as BBVA!
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January 2022 by Jose J Lopez
I have gone 5 times to this bank, and every time i go the atm is out of service. Fix this please.
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November 2021 by Brock Taylor
Since PNC bought out BBVA the customer service has gone to absolute trash. They refuse to help with any problems or they claim there is nothing they can do. This so called bank is the worst kind and of joke. Do not use this bank, I'm cancelling my account as soon as I open another
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November 2021 by C J
Since the transition, its been horrible. My cards don't work and they've issued me new ones and then those don't work. I'm over them and have already opened new accounts at Citizens National and will be closing my accounts with PNC ASAP.
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November 2021 by Jessica Stetler
We been with bbva for years and amy id the most wonderful manager we ever worked with . we was there that long cause of her . she been a part big part of or time there .
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November 2021 by Epi Garfias
The drive through ATM has not worked in several months and they are closed on SaturdayI’m done with them, now I can’t login into my account with the new system
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November 2021 by Carlos Sanchez
the service they give is very slow every Friday I have to wait an hour and to top it all the check is not available until after three days I never had that problem with bbva ???????
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September 2021 by Zachary S.
Long lines. Slow service. ATM out of order. Do not recommend this business. Simply trying to deposit a check, lines do not move. Only two lanes open.
