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December 2023 by Marvin Ellis
Great yard to get parts. They pull them for you and very nice folks! Their service made me come back even if it’s a little further away.
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January 2020 by Kata Converters
These guys are awesome came on the spot and paid me for my converters ! cant wait till i get more im only going to sell to them quick and on target !
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January 2020 by Maga Martinez
New management. New name. KATA converters. Very friendly.
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June 2018 by Tom Brownell
Crooks!! I ordered a Volvo part, never received it but my credit card was charged, refused to refund my money and won't return my calls! Mike is the head crook! Do not order from this company!!!
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June 2018 by Josh Ivey
Some how all the reviews have been deleted. I bought a computer on March first. I ordered a 4x4 m/t. I was invoices for a 4x2 auto. So I called and confirmed that it was a 4x4 m/t computer. Mike informed me he just entered it wrong. I get it 3 days later. It's a 4x2 auto. So I call back, Mike says oh they pulled the wrong computer. I was going through ennis the next day. He said call me and I'll meet you at the store. I said it will be about 7am he said that's fine. He wouldn't answer. So by this time I'm mad. I ask for a refund, he said he would refund it. I sent the computer back 2 weeks after receiving it. Here it is end of July and still no refund. Invoice 8117696!!
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June 2018 by Josh I.
I bought a computer on March 1st. I ordered a 4x4 m/t. I was invoices for a 4x2 auto. So I called and confirmed that it was a 4x4 m/t computer. Mike informed me he just entered it wrong. I get it 3 days later. It's a 4x2 auto. So I call back, Mike says oh they pulled the wrong computer. I was going through ennis the next day. He said call me and I'll meet you at the store. I said it will be about 7am he said that's fine. He wouldn't answer. So by this time I'm mad. I ask for a refund, he said he would refund it. I sent the computer back 2 weeks after receiving it. Here it is end of July and still no refund. Invoice 8117696!!
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May 2018 by User F.
Dishonest, sketchy, unprofessional. Called Monday 5/7/18 to order a part I saw online. Due to the bad reviews and my 'spidey sense' going off, I wanted to pay it with PayPal which they do accept as they have an eBay store. Employees also said this would be fine. Also, the price of the part on car-part was listed as $150, when I spoke to the guy he said it would be $280! What kind of games are you playing? I told them I would pay $250 shipped which gives them $100 bucks over the price of the part to ship it, I think extremely generous. They said, no problem the Billing Department will send me a PayPal invoice by end of day and they would get it out the door right away. No call or email from them. Tuesday 5/8 waited until noon. They said there was some kind of 'SERVER' issue but they would get the invoice out by the end of the day. A server issue? You run your own PayPal server??? Obviously it doesn't make sense. No email/phone call. Wednesday 5/9 called in the morning and was told the weather was really bad and the guy I needed to talk to was delayed coming in. I checked the weather for their location and it was 82 degrees and party cloudy. I just love being lied to. Wednesday afternoon called again and was told I would hear something within the next 2 hours. Of course, no email / phone. Thursday 5/10 Called again and given another asinine excuse / lie. No call/email from them. Friday 5/11 Called again and given another asinine excuse / lie. No call/email from them. I am trying to give them money (a premium price at that) and they continue to lie and play games. Enough. Imagine how bad they would be for some kind of service if they are playing these kinds of games and lying on the sales side. I urge everyone looking for a part to no only use car-part.com but also check out autopartssearch.com. The later has some vendors which car-part does not have.
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May 2018 by Katy F.
I've given CBA staff plenty of time and chances to correct their mistakes before taking this to Google Reviews, but enough is enough. I've been waiting for 2 MONTHS to get the CORRECT part for my vehicle. The first part sent took two weeks to arrive and was the WRONG PART. Called and they said they would send a new part. STILL WAITING 2 MONTHS later and NO PART. I have chatted with them nearly every week since I ordered the part. I've been told I will get a refund along with the part I ordered and have not received either. I have filed a formal complaint with my credit card company. If I am not getting the part I ordered I should at least get my money back!!! Be wary of this company. They can get your credit card number correct, but apparently nothing else (i.e. address)!!! Sincerely, Katherine Fletcher with the Land Rover in desperate need of a right side mirror!
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March 2018 by Megan N.
Attempted to order a drive shaft for a C3500 ON 03/20. Paid 303.99 on 3/20. On 3/23 I called and was looking for tracking information on the driveshaft. I was informed they never sent to me, that the driveshaft I ordered was bent and they were looking for a new one. I have never heard back from them again. I have called and left several messages for the supposed owner Mike. Worst customer service ever. I submitted to have American Express block the charges today. Will never look to use again and would never ever recommend to anyone.
