Exxon is noted for its clean store and spotless restrooms. The staff is consistently described as friendly, pleasant, and providing good customer service. Many reviews highlight a great or awesome experience. However, the business is also considered very expensive, with high prices noted for gas, cigarettes, and ice, leading some customers to state they would not return. The selection is limited, lacking some common brands. The location offers unique amenities like food options and Texas-themed items, creating an oasis-like feel. Customers are advised to be cautious with payment methods and personal belongings.