January 2022 by D S.
After waiting two weeks for my prescriptions, I have finally transferred to the HEB pharmacy. I was a loyal customer of Walgreens at both Georgetown and Dallas for many years. The Ennis Walgreens opens at 10 and you can NEVER get someone on the phone, even though they post a message saying there is one customer ahead of you. I had them on hold giving me that message and finally got in the car and drove 20 miles to the pharmacy where they told me the doctor had not responded. This was not true as I had called the doctor's office who told me the pharmacy had never sent a request...so I asked them to send the request. She sent it while I was on the phone. Then I drove 35 miles home (in the country) and tried to call. This was when they .. again .. said the doctor had not responded. Old people and sick people do not need a pharmacy like this one..unresponsive and dismissive of its customers.