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November 2023 by Angelica A.
The customer service is nonexistent. Everytime I'm checking out, the cashiers will not say one word to you. They're either talking to their coworkers, on their cellphones, or just completely quiet. No greeting from them whatsoever. At first I thought they're just having a bad day. But how can everyone working there have a bad day every day? The younger staff at this store needs to be retrained in customer service or taught basic communication skills - "hello, how are you?" "thank you" etc.
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February 2022 by Alex T.
Great service and amazing employees. Always working hard! There has not been a time where I haven't seen them moving
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April 2021 by Tim P.
Well it's an HEB, it pretty much stops right there. Can we just close this location so Kroger will move in? Offering this travesty as a grocery store is a disrespect to the people that live here in Ennis, we deserve better. Too many times I've been told to go to the larger HEB in Waxahachie if I want fresh produce, fresh meat, fresh bakery goods, pretty much everything Walmart, Kroger, Albertson and every other grocery store carries daily, add to it this place is DIRTY, the bathrooms are an OSHA site, there is 1/4 to 1/2 inch of dust on the tops of every fixture and stock rotation is in no way enforced, hostetly the best way to close it and have something better move in is to JUST STOP SHOPPING AT HEB.
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September 2020 by Fred T.
Happened to be passing thru Ennis (I live in a neighboring city) and needed a few quick grocery items so decided to visit the Ennis HEB store. The young lady named De'Erica (my check-out clerk) was sullen and rude. Because of her and her alone I will never step into another HEB store again. I will stick to my local Kroger where everyone is friendly and welcoming. I did give this store two stars based on cleanliness. It's too bad such a nice store is ruined by employees like De'Erica. I'm hoping management sees this and shows it to her. I'm the guy who made the sinful error of placing my hand basket upon her precious conveyor belt. She's probably rude to everyone so I'm sure she won't even remember me. Hopefully you'll grow up a little bit someday, De'Erica, and will enjoy life a little more.