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November 2023 by Samuel Mandell
Very helpful in finding a replacement tractor
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June 2023 by Patricia Wilborn
Always helpful. Good selection of products.
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August 2022 by Amber Riley
We came in on a Friday and they close at 5:00. It was about 10 min before and no one to be seen. A few minutes later a saleswoman comes out with her purse ready to leave. And tried to hide it. Then said we close at 5. We explained what we were looking for to her. And she said well she has to go. Then it was 2 minutes til 5 and my husband said, it is had to get here before 5 if we work till 5. May need some later hours so people who work could come in and look. She said No i like my weekends. She started to say something. And I said it's okay we will go elsewhere.I won't go back. Sad they don't want the business. We were there for at a minimum of 10 min and were not helped. Which is fine. Except that they were more interested in leaving than actually helping. Hope she has a great weekend.And looked like nice tiles had a good selection of what I was looking for. Guess the owners don't mind loosing business.
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June 2021 by Jerri Greer
We are remodeling our home, kitchen, bathroom (full tear out) and new floors in our home. The staff here is great to work with along with our contractor. I strongly recommend them to you. Big or small projects.. they are great!
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June 2021 by Stanley Jarocki
Great selection and fair pricing. Super service and straight answers about supply and demand. Treat you like you are not just a customer. Did a lot over the phone and when we met the selection was spot on.
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June 2021 by Lauren Andrade
Wonderful company! They were willing to break up my floor installation into 3 parts to make it more easily affordable. Excellent job on the install
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June 2021 by Molly Goodwin
Fantastic store! Great people and beautiful work!
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June 2021 by Karen S
Very nice people with good service!
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August 2020 by Leslie Steele
These guys are amazing! They’re a family-owned business honestly and fairly serving the needs of their fellow man, community and customers. It’s hard to say you trust someone, especially in the remodeling industry, but these guys have gained my trust. They’ll get your job done right and beautifully and you’ll have a good time doin’ it; they are so nice! I love Lone Star and I wouldn’t go anywhere else!
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July 2020 by William C Blackmon Jr
Had a wonderful experience and great help with my home design!
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June 2020 by Alzada Benton
I had some countertops installed by this company. With that service Jesse informed me that the appliances were supposed to removed and placed back securely after installation. The backsplash was supposed to be replaced if damaged when removing the previous countertops and they were damaged. I understand Jesse and his team may be understaffed with many jobs on their schedule lbut that should not sacrifice good customer service. I have been inconvenienced with the appliances poorly put back into place, my dishwasher literally was falling out under the new countertops. I had to hire another contractor to repair my backsplash in a timely manner. Two weeks was unrealistic to wait for this process to be completed, it should have been a matter of two days max. Everything should have been scheduled at once and his staff should have done a better job of caring for the space they were working in. Debris was left every where and I had to get my kitchen back together after this horrible customer service experience. I did not even get an apology, just an invoice. I would not recommend this company to anyone!!
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March 2020 by Robert Houdek
Did the job fast and repectful
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December 2019 by Sonya Weitner
When I first visited this store, I had received quotes and input from three large retailers to floor my entire house, and was feeling very discouraged.
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October 2019 by Chad Davis
We could not be happier, Jessie and James bent over backwards to exceed all our hopes on a whole home replacement floor. The 3 different install crews each did an incredible job by not just doing the minimum, but instead going above and beyond to make sure everything matches and transitions perfectly.
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September 2018 by Cathy Beer
Everything about them. They are wonderful to work with. The people that work with them are the greatest. So, accommodating and listen to what you want.
