-
February 2024 by Kymberlee Barrow
Ordered over an hour ago… called to check on the status and now a third-party, with no communication, is suppose to deliver it. Worst customer service ever….. 90 minutes later still NO FOOD or accommodations. Customer service is garbage.
-
January 2024 by Almeeda Olsen
Pizza was terrible and burnt as was the Papadia. $30 for food we couldn't eat. We picked up our order Sunday January 21st at about 5pm.
-
January 2024 by Bossman Dontrustgooge
Surprisingly good pizza - better-than-most crust - I had the five item stuffed crust pizza (17) - olives, onions, green peppers, and double mushrooms. I was disappointed by the small size (14-inch), but it was HEAVY. Superior sauce, superior crust. NOTE: Pizza Hut's large has been shrinking to 14" over time, but Papa Johns openly markets theirs as 14". Atmosphere? What atmosphere, it's takeout!
-
January 2024 by Kyra Hatley
Great. Pizza. Every. Time. Last time I went, there was one gentleman working by himself and he handled it like a PRO.
-
January 2024 by Diane Nicole
Pizza was
-
December 2023 by Carlos Castillo
Had an issue with an order, items left off and a wrong item delivered. I submitted a complaint online, and Mike from the store called me the next day before noon to rectify the situation. This is great service. Thank you for fixing the issue so quickly.
-
November 2023 by Candlejack
40$ for this. Poured garlic oil into cardboard box with no paper bowl. Tried to stretch medium dough into a large pizza so it was super thin and tore apart. Also supposed to be double pepperoni. 40 dollars for this.
-
October 2023 by Chi Cheatham
Ordered a Family Meal deal today with another added pizza. This came with two sides. The pizzas looked and tasted wonderful. But the garlic knots were burnt, crunchy and tasteless. Garlic knots, where? Plain with no taste of garlic. As a household name, be mindful of the quality of your food. Honesty from A Loyal
-
September 2023 by David Bentley
I agree with the other negative reviews.This is the worst pizza experience I have ever had.Lots of exposed crust with no sauce and most slices had no toppings and I mean none!Pizza cost about $3 - $4 if that to make, 1000% markup and receive pizzas that were $1 at the most.Employees and management should be ashamed!!!!
-
September 2023 by Matthew B.
if I could leave stars, I would. it forces you to add at least one star but that is just not true. just moved to Ennis last year, a many year fan of PaPa Johns but wow, this Ennis site is the absolute worst pizzas ever. undercooked, cut way off center, 1hr 42min late on 3 out of 8 deliveries, actually only one was on time. Had two Customer Satisfaction orders (free to make up for the bad service) and the last one was worse than all the others. talked to, went in literally, and spoke to Mike the division manager I believe he stated. he sympathized and said he could not afford to fire any of the bad employees cause he would not be able to find good or any replacements. horrible excuse, to have employees ruining the PaPa Johns name and keep them cause your afraid to not find a replacement. four of my orders were without a doubt, totally inedible. Raw, cold or almost nothing but crust. my typical order is three large pizzas, one time for my grandsons birthday and we ha to got eat something else after waiting for over an hour LATE and was nothing you would put in your mouth. attaching random photos so not in any particular order and if I knew they were to be this bad, i would have taken more photos but not one to facebook every meal :-), where did they get my location as San Francisco never have, never will, lived in Whittier Ca but have not been back since 1974. I have been in Texas 20 years.
-
September 2023 by Matthew B
if I could leave stars, I would. it forces you to add at least one star but that is just not true. just moved to Ennis last year, a many year fan of PaPa Johns but wow, this Ennis site is the absolute worst pizzas ever. undercooked, cut way off center, 1hr 42min late on 3 out of 8 deliveries, actually only one was on time. Had two Customer Satisfaction orders (free to make up for the bad service) and the last one was worse than all the others. talked to, went in literally, and spoke to Mike the division manager I believe he stated. he sympathized and said he could not afford to fire any of the bad employees cause he would not be able to find good or any replacements. horrible excuse, to have employees ruining the PaPa Johns name and keep them cause your afraid to not find a replacement. four of my orders were without a doubt, totally inedible. Raw, cold or almost nothing but crust. my typical order is three large pizzas, one time for my grandsons birthday and we ha to got eat something else after waiting for over an hour LATE and was nothing you would put in your mouth. attaching random photos so not in any particular order and if I knew they were to be this bad, i would have taken more photos but not one to facebook every meal :-),
-
May 2023 by Erica White
I ordered two pizzas online which came out to $27 and some change and tried to pay with a $50 bill. I was told by the manager that they cannot except anything more than a $20. So I guess if you wanna buy pizza you better have some 20’s.
-
April 2023 by Francisco Cortes
Good place good prices staff were very patient with my order.
-
January 2023 by Craig Krueger
I asked for my pizza to be well done. . .NOT EVEN CLOSE. When I took it back in to ask for crisper, you would have thought I asked for a kidney.
-
September 2022 by mz jackson
Pizza is always hot n fresh. This location has leveled up. I remember about a year ago my orders always had to be replaced because they would deliver cold pizzas and I stopped ordering. Kudos Papa John you guys get the most improved service award!!!
