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February 2024 by Mark Perkey
Great deals at t mobile bre and Zoey took the time to switch us answered our questions took great care of us. Thanks!
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February 2024 by Marsha Merritt
Thanks to all the knowledgeable and competent ladies at the Ennis T-Mobile Store today. Zoie did a GREAT job fixing my issues and everyone there were wonderful examples of wonderful customer service.
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January 2024 by Pedro Campos
The person who assisted me was very kind.It's a shame that I don't know if it's orders from his superiors, but he says that to sell a cell phone I have to buy accessories, which seemed abusive to me, I had to go to Mesquite to make my purchase.
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January 2024 by Oyesii Ray
I im kinda late to give a review, but I gotta give a 100+ for the T-Mobile Lady’s in ennis. There Customer Service is so friendly and lots of smiles they bring to customers when they walk out the store. Including myself. I wanna give thanks to you Lady’s, y’all’s teams are the greatest. Ain’t no other phone company that I’ve been that is so welcoming and above all the employees sees that your in good hands. Love the way they make customers smile and happy walking out the store. I extremely recommend T-Mobile to whoever needs a phone company. Thank Y’all so much.All y’all deserves $20hr hr payment lol….1
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December 2023 by Paula Allison
Taylor, Bre and, I didn't get the third woman's name, were all so friendly and helpful. Taylor especially worked very patiently to resolve my issue. Best Tmobile experience I've ever had.
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October 2023 by sophia vanegas
the customer service was amazing they were all very helpful with my switch from at&t to t-mobile
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October 2023 by Sue Flanagan
Very nice and helpful with an app tracking my granddaughter.
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October 2023 by Pablo
Store has great customer service everyone is friendly very well trained and assist with whatever issue you have thank you.
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October 2023 by Ariel Williams
Trying to trick me to make my plan higher.
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October 2023 by Patriots & Tyrants
Excellent service, couldn’t help me
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September 2023 by Marcus Polk
This one is next door to the Walmart. There's a plump, tall kid, who's about as much help as roller skates, at the bottom of Hell. I have a credit on my account, he told me T-Mobile would keep it "forever!" I called T-Mobile, they said he was wrong and apologized for his behavior.If any employees is unaware of how to solve a simple problem, they make the store look bad.I have NO PLANS, to return to that store, because of that INCOMPETENT employee.
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July 2023 by Raymond Ortiz Diaz
I recently had the pleasure of dealing with Lily, at T-Mobile , and I must say that her service was absolutely outstanding! From the moment I walked into the store, Lily greeted me with a warm smile and genuine enthusiasm. Her knowledge and expertise in all things were immediately evident.Lily took the time to listen attentively to my needs and provided me with a range of excellent options tailored to my preferences. She patiently answered all of my questions, ensuring that I fully understood the features and benefits of home internet device. Her thoroughness and attention to detail were impressive, leaving no stone unturned.What truly sets Lily apart is her passion for customer satisfaction. She went above and beyond to ensure that I had a seamless experience, making sure that all of my concerns were addressed and that I left the store feeling confident in my decision. Her friendly demeanor and professionalism created an atmosphere of trust and reliability.Throughout the entire process, Lily demonstrated exceptional communication skills. She kept me informed of every step, providing timely updates and following up on any pending matters. Her promptness and efficiency showcased her dedication to delivering top-notch service.I cannot recommend Lily highly enough. Her commitment to customer satisfaction, in-depth knowledge, and genuine care make her a true asset to T-Mobile. If you're looking for a knowledgeable and personable seller who will go the extra mile to ensure your needs are met, Lily is the one to seek out.Thank you, Lily, for your outstanding service! You have truly exceeded my expectations, and I look forward to recommending your expertise to family and friends.
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July 2023 by luul Chiquita
Had really great customer experience at the T-Mobile Ennis. They are kind and generous towards their customers. Very understanding individuals. I’ve work with two outstanding ladies lily and Bre. They was able to help me out in a timely manner. I highly recommend this location.
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July 2023 by jay “jayy” jefe
Tmobile here in Ennis was the best experience I had. Always live coming in and seeing familiar faces. Ten out of Ten experience. Great customer service.
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May 2023 by Louis Miramontes
Customer service was excellent. Nice young lady. That was not my problem. I'm not mad. But as I was waiting for the computer to load. I was wondering why is it was taking a while. She said we use at&t. Cause are landlord won't let's use are WIRELESS network. Your own network. Smh. So why should I keep your service if can't even you your own WIRELESS internet. It's wireless there is no way someone can trace it. It just sounds stupid that a tech company can even use there own products.
