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January 2024 by Elizabeth Ann
If I could leave no stars I genuinely would. Rescheduled a delivery at 10am on the 28th for an attempted oversized delivery at 7am. Plenty of time to setup redelivery of my package for the 29th and have not received it. Seems like they just didn’t want to deal with an oversized package.UPDATE: got my package after trying to call them for over an hour with no answer. Decided to make a trip there and found out there was no attempt to deliver my package. (The employee at the desk was very nice though and helped me get my package in my car! Thank you so much again!) I was left with a “attempt to deliver” slip that didn’t inform me that there wasn’t going to be an attempt to deliver it at all which I feel could have easily been noted on the slip. My rating still stands but 10 out of 10 customer service from the employee that helped me.
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December 2023 by Alanna Elaine
They were doing their job poorly and put my package in the wrong mailbox and whoever got my package decided they’re not going to be a good samaritan and return it. I learned the package had insurance on it but turns out only the shipper can file a claim for it. I was in contact with someone at the Ennis postal office but they’ve ghosted me. And it’s not even the first time they’ve missed placed my mail. Had to order a whole new insurance card because of their negligence.
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December 2023 by Ricky Ricardo
This review is based on my personal experience:So, about a month back I had orded a small something which would be in a small box. USPS stated online it was delivered to my apt, it was not. Ok, so I signed up to have photos taken of my mail so I know what is incoming.I made another order of small somethings that would be in another small/medium sized box. Usps stated delivered to my apt, with a signature. I was not home. I requested an email of drop off and signature. That is not my signature or initials, so that was not my address and the scribble is difficult to see letters.How are your employees getting these apt numbers wrong? 2nd time. And cost me alot of effin money. Next time, go with UPS. These people aren't doing their job and making sure important mail is going to the correct place.I'm thinking there is at least one person keeping these packages, bc they know what item it COULD be based on the shipper address and company name.
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December 2023 by Veronica Perez
Whoever delivers mail to my neighborhood is CONSTANTLY delivering packages to the wrong address. Not only have I had this experience, but others in my neighborhood are always posting in our Facebook group about packages that are “Delivered” but nothing is in their mailbox.
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December 2023 by Anita Davis
Tracking does not work and my mail is at my home sometimes after 7 pm are sometimes not at all for weeks
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December 2023 by Joanna michelle
Can't ever answer the phone. CANT DELIVER MAIL TO THE CORRECT ADDRESS. INCOMPETENCE AT ITS FINEST.
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August 2023 by Ruth “Ruthy” Milutin-Hampton
The place is kept clean but the ladies aren't very welcoming or nice. They both were very short with me. I went to get my keys for a new Post office box and I guess it wasn't as early as they would have liked and they were just very snappy and short with me. Don't go there with any expectations of kindness, especially if it's the Hispanic or Asian lady (But it could have been just me they acted that way with).
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June 2023 by Kristy Smith
Just moved to Ennis and we are having a few issues getting our address and mail delivery squared away. I googled the address to our local post office to go pick up mail and packages that were being held there. When I saw the Google review stars, I automatically thought, “? here we go…”I was very pleasantly surprised with the service I received. The worker at the counter, Spencer, went above and beyond to find my packages and mail (he had to look in several places and it took him awhile). He also explained the process of trying to get new addresses on delivery routes. ⭐️⭐️⭐️⭐️⭐️ for Spencer and my experience at the Ennis Post Office today.
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June 2023 by D E
Friendliest Post Office in Texas. What a great spirited crew working today. Everyone was so happy, we are mango. Even though we needed new pictures, no one minded about the wait. You three up at the front made our day and we drove up from Georgetown. Thanks for making our day great!!
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June 2023 by Taurus Tank
When you go in they usually only have 1 clerk and she's trying to do pass ports so they have a line backed up. If you call up there by phone it just rings and no 1 ever answers. Wish they could get more clerks up front like the next city over waxahachie does.
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February 2023 by Lauren Quinones
Can I give zero stars!!Missed a package I had to sign for no biggie took the slip up the the local USPS to pick it upThey lost the package!! Manger pulls me to the side and says it’s in one of his trucks and he will personally deliver it to me tomorrowTomorrow never came!! They sent the package back to the mail order pharmacy!!This is important medication for my childThey are liars and have horrible service
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February 2023 by Lit boy Rich boy
So this facility must not be go government ran. At this point in writing a letter to whom ever it my concern. My mail has not been delivered in over 3 months. All mail has to be picked up this is beyond crazy I’ve never in my life seen nothing like this . It’s sad I send my mail to family members homes in Dallas. This is one reason I want to move back into the inner city.
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February 2023 by Susan Mary M.
What is wrong with our mail carrier? I've NEVER had one so bad. They left a medium postal box, with a manuscript inside, outside my gate (so I didn't know it was there) in the pouring rain. It's of course soaked, as are the 400 pages inside. WHO DOES THIS??????????????? These are the most incompetent people I have ever seen.
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January 2023 by Tammi Palomo
Cause I can't give zero stars. We always have issues with our packages saying delivered but never been delivered.
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January 2023 by Johnny J.
I live in a large apartment complex, many residents moving etc. making life for postal employees difficult, but every time I see one at our mail area, they are out going and friendly
