September 2021 by L. Brinkley
First don't bother calling the 800 line. Stupid system runs you in circles until you scream. Next some of the delivery drivers can't manage to close mailbox doors. Whether you live in the country or in town it's just too much too ask them to do their job properly. If I ever did mine as badly as some do theirs now, I would have been fired. What a waste of my day trying to report this issue.
August 2021 by Tracy Franco
They lost my package that was delivered since the 13th of August!!! Pretty important package considering it was my dog's service dog paperwork & vest!!! More than likely got delivered to someone else's box!! Not only did they lose my package but the customer service sucks!!! No help whatsoever & who cares if you don't get your mail right??? The lady at the counter was very rude!!!!
June 2021 by Jamison Miller
Our rural route post man is the most inconsiderate human and very unprofessional. He drives a champagne colored suv that is probably barely legal to even be operating on public roads. He throws all of our packages out of his window while his car is still moving. Also throws them out while it’s raining. I’ve posted direct instructions as to where our packages go on our property and that is by our front door. He will also blares his horn the whole time he is approaching our house down our driveway. This man is subpar at his job and it is very apparent.
March 2021 by Bonny Blaylock
Very helpful.. Helpful in finding the cheapest and safest way to send packages and letters. And sometime you can hear a rooster crowing!! Good atmosphere..
January 2021 by Daniel Noble
Had a 1300 appt to get passports. The process started about 5 min early and we where done in under 3minutes. We had all of the forms filled out before we got there so that helped speed the process along. Only saw 2 workers there the one helping us and a teller. Both people where very nice to everyone and fast. Best run post office i have ever seen. Most offices the workers stand around doing nothing pretending they do not see the line forming. Not here. The minute someone walked in they where helped. They avg wait at 1245-1315 on a weekday afternoon was under 2 min. Thats how efficient they where.
October 2020 by Judy Kyser
Keep getting the wrong mail in my box, tried to call Ennis post office as usually no one answered the phone..when I was in there 2 weeks the lady behind the counter waiting on me wouldn't wearing a mask, guess they don't have to do that either..
July 2020 by Joshua Burkham
My wife has had her package held at this location for nearly 5 days now. No human to talk to to figure stuff out, never have I had problems with the postal industry until now.
June 2020 by Kathy Kite
I'm not getting mail that informed delivery says I will get. I need to talk to local usps, not a machine !
June 2020 by Sumer Bloyed
My boyfriend had a package that was supposed to be delivered on 5/28/2020 and it required a signature bc they left the peach slip saying they missed him. We were home NO ONE came to the door. They didn’t even make an attempt. They just left the peach slip in our box saying that they missed him. He goes up to the Ennis location to pick up the package, the guy working at the time says he couldn’t find it and that it might be out for delivery. He comes home from the postal office and the postal service is at our apartment. When they leave we check our box and get no package, no slip, nothing. So no one knows where his package is and sadly you can’t get a hold of anyone because when you call it’s a recording so you can’t escalate a problem or find out what is going on with your package. USPS is the worst service.
May 2020 by Wes “Bulletcatcher52” Stampley
One star because I can't give zero. I have had multiple deliveries this week that have not been delivered. When my normal carrier is working she always delivers our packages. We are a business and these deliveries are critical for us to be able to make a living. Waiting for days to get crucial parts and supplies only to be told later that they are "available for pickup" is ridiculous! Why can exactly ZERO of the "fill in's" figure out how to deliver a package? USPS wonders why they can't make money? really? try actually delivering things ON TIME once in a while and maybe people would TRUST you and would ship with you! If you don't like delivering things maybe you shouldn't have taken a job that DELIVERS THINGS!!!!!
May 2020 by Betty Moellering
Thay do a great job thank you for your service
March 2020 by Hello Baby
Delivery driver very lazy and I’ve been on hold for 20 minutes. I had a live betta out for delivery and I was in my house waiting on him to arrive and I was left a notice for no secure delivery but nobody tried calling or knocking on my door and now my betta has to wait another day. ☹️☹️
February 2020 by Nightingale Lyn
Front office worker was rude. Lied to me. Then made me go out back to look for my own package. On another note the mail carriers were nice.
February 2020 by Kristin Dixon
Need more workers, constantly having to stand in line while 1 person tries to wait on all these people.
November 2019 by Janice Houser
If delivering the mail is this difficult for Federal employees, do you really want the Federal Government managing your health insurance and health care? We do not need socialized medicine. Please think about that when you are at the ballot box.