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March 2024 by Jessica Stetler
I would definitely recommend this place these people go above and beyond for their customers I can’t tell you just how much I appreciate what they did for me today and the level of respect that they had for me and my situation not to mention they did a fantastic job I give a shout out to this place and I recommend that everyone go to this place to get their oil change. These are fantastic people and I hope God blesses them.
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December 2023 by Scott Thomas
Some dude I assume is the manager or owner decided my horn would not pass state inspection because it is an electronic air horn and not, as he described, "... a normal horn." For his edification, here is the Texas requirement: Texas Transportation Code - TRANSP § 547.501. Audible Warning DevicesCurrent as of April 14, 2021 | Updated by FindLaw Staff(a) A motor vehicle shall be equipped with a horn in good working condition that emits a sound audible under normal conditions at a distance of at least 200 feet.My horn emitted a sound audible at more than 200 feet, boss man. No worries, though. Your competitor passed me with no issues. In the future, don't get so defensive when the customer asks you to explain your ruling.
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December 2023 by Greg vargas
I've been taking my cars here for the past 10 years and the service is always on point. A1 staff and accountability! Highly recommended for your oil change needs
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December 2023 by Heathen
This has been the worst Shop i have ever experienced. Bad enough i had to double check their work and Show them their lies....1st they will not let you drive in and must step out to let the pull in.2nd the crew never acknowledged customers but more or less reluctantly assisted customers and "changed oil"3rd There was no Communication or any implementation to show myself the customer that a service was performed or that they completed or even try to upsale.This is and will be the only time I ever visit here. If you care about your vehicle and it's longevity this is not the shop for you!I get my Oil Changed every 2 weeks and have been alot of different oil shops. This is certainly a 1 star venue.If you want a half-baked job... they will serve you up just right!
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December 2023 by Jose Padilla
Not sure if they had a shortage of staff, but they were closed at 11 am. Or at least turned me away at 11 am. I understand it's the day before the holidays, but still shop hours say open till 5pm either way. I won't be going back again
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December 2023 by Nonna Lala
Valvoline express in ennis texas does not associate itself with original valvoline stores...there for it does not honor any or all vouchers/coupons send by mail from valvoline...this store is a knockoff and only uses the valvoline nature brand/name...be careful
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October 2023 by Christina Burcham
Went to Valvoline Express in Ennis this morning for an inspection Lendon was able to assist me with it. He was extremely helpful and very polite. 10 out of 10 on both definitely made my day better. The customer service was excellent and I will definitely be recommending this shop to everyone.
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October 2023 by Aloysius Hines
When I can't get to the dealership in Dallas, I take it right here in town because they do very good work.
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July 2023 by Carmen Killins
Great customer service...prompt and efficient.
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June 2023 by Faye Brightwell
Always come here unless they are super busy! Workers are so friendly, and they don't talk down to you if you are female!
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May 2023 by Shannon Kemp
Great customer service, good prices
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May 2023 by JoAnn Baw
Needing a vehicle inspected. This is the place to go...Service is quick, thorough and friendly. Waiting area is clean and well kept...A nice perk while waiting is fresh coffee..
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May 2023 by Yolanda Rodriguez
Very disappointed in their service, we have been using them for yrs. And every time the prices go up without explanation. They are racist toward anyone that doesn’t speak English. If you run a business you should know you will have customers who speak different languages and do your best to communicate with them.
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April 2023 by Jesse Benavides
My wife was on a road trip to Houston alone and got a low oil light, this Valvoline helped her quickly and was very well priced, if we’re ever in Ennis and need auto care we will come back here!
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April 2023 by Karina De Plata
Faster, easy, razonable prices and always consult with you if you car need change something.
