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December 2023 by Nick
Pretty good for regular vet visits. Great experience when my doggy crossed the rainbow bridge to heaven.
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October 2023 by Jeannie Fairchild
I love the techs and vet here... They make my kitty less anxious with how calm they are
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September 2023 by Lanna M.
I am done with Banfield. I always end up with an issue at every location I’ve taken my dog to through her Wellness Plan. In 2021 I was begged to give one more chance. Well, today is only one of many issues that’s happened and is the day I give up and cancel her plan. They have wasted my time, money and not to mention placed my dog in emotional distress having to come in for ABSOLUTELY NO REASON. We were scheduled a booster shot appt. On Aug. 23rd after being here Aug. 2nd to get her exams and get vaccines up to date….. Aug. 23rd I found out they never vaccinated my dog with anything. If that’s the case then why was my dog kept in the back for so long, not released and booked an appt.?? They booked an appt. for a vaccine that was going to have to be paid out of pocket anyways when I explained on Aug. 2nd I couldn’t get that vaccine for her right now!Pathetic. I will never be back nor will I ever recommend Banfield to anyone!Please, do not bring your pets to Banfield. Look for a non-corporate ran Veterinarian who truly cares.
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August 2023 by Alex and Lanna Javor
I am done with Banfield. I always end up with an issue at every location I’ve taken my dog to through her Wellness Plan. In 2021 I was begged to give one more chance. Well, today is only one of many issues that’s happened and is the day I give up and cancel her plan. They have wasted my time, money and not to mention placed my dog in emotional distress having to come in for ABSOLUTELY NO REASON. We were scheduled a booster shot appt. On Aug. 23rd after being here Aug. 2nd to get her exams and get vaccines up to date….. Aug. 23rd I found out they never vaccinated my dog with anything. If that’s the case then why was my dog kept in the back for so long, not released and booked an appt.?? They booked an appt. for a vaccine that was going to have to be paid out of pocket anyways when I explained on Aug. 2nd I couldn’t get that vaccine for her right now!Pathetic. I will never be back nor will I ever recommend Banfield to anyone!Please, do not bring your pets to Banfield. Look for a non-corporate ran Veterinarian who truly cares.
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August 2023 by Cori Hill
They were so caring as they delivered some bad news around my fur baby’s health. They referred me to a nearby emergency hospital who took great care of my dog and she is now back home. They also called to check in on how she was doing a couple days later and I really appreciated that.
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July 2023 by Tami L.
I cannot thank this crew enough for their kindness and professionalism in treating my elderly cat. They fit us in to an already busy schedule and still made sure we had the best quality of care and understood all our options to make the best decision for our little guy. A truly phenomenal staff
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June 2023 by Christina Eschbacher, REALTOR
3 stars for my recent visit because service usually seems good although recently our appointment was canceled without our knowledge so we managed to get our two 80+ lb puppies all the way to the location all for nothing. We had to reschedule. The clerk said they called but it’s not true because I’ve been a customer for years for multiple pets and have received texts, calls, and emails without any problems for years but somehow they claim they couldn’t reach me to inform me of the cancellation. I understand things happen but I feel that they made false claims about trying to contact me when they could’ve just been honest. This experience leaves me wondering what else they could be dishonest about.
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April 2023 by Elena Fajardo
The staff and doctor are excellent here. They are always kind and attentive to my dog. My questions are always answered thoroughly.
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December 2022 by Danielle Roy
I took my cat in for ear mites. Dr spears told me you could only see them microscopically and i had to do an extra bacterial test to confirm. My cousin is a vet and banfield are SCAMMERS. Basic procedure is to do a swab test and you can tell right then and there. This vet tried to scam me. And unfortunately, my cat got some generic treatment after i specifically asked for them to check for mites. Which I don’t even know if it’s gonna fix the issue. Shame on this vet and shame on “dr” spears. You’re no genuine vet that i would EVER take my pet back to. Shame on this whole place.
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October 2022 by Austin Hare
Bring my puppy here all the time super good deal with there dog plan
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October 2022 by cassidy webb
I have been taking my dog to Banfield for two years. We recently moved and started going to this location but won’t be going back.At the old location, they misdiagnosed my dog and missed a case of demodex mange which isn’t easy to miss. But they still acted like they cared and tried to figure out what was going on.This location, however, doesn’t care at all. They took one look at a concerning growth on my dog and told me they couldn’t test it but would remove it for over $1100.I took my dog to a different vet outside of Banfield for a second opinion. They tested the mass with no problem, found precancerous cells, and were able to remove it for less than $500.In the end, Banfield has misdiagnosed my dog twice, taken way too much of my money, and wasted my time. I don’t think the vets here are bad people, but I do think they are overbooked and overworked to the point where they cannot provide adequate care for pets.Please take your pets elsewhere!! Banfield is only good for vaccinations.
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October 2022 by Elana Lee
They really seem to have a genuine love for your pets.
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August 2022 by Carlos Rodriguez
You can tell that most of the employees are pet lovers and they are willing to help you in the best way possible.
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June 2022 by Jane Says
Worthless. What an absolute waste of time and money. I took my cat in for an examination because she is having urinary issues. They did nothing. They were unable to examine my 15 lb cat because she “got aggressive”. She was there for five hours. No antibiotics no anything. They shouldn’t be in business.
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June 2022 by Debra Janes
Worthless. What an absolute waste of time and money. I took my cat in for an examination because she is having urinary issues. They did nothing. They were unable to examine my 15 lb cat because she “got aggressive”. She was there for five hours. No antibiotics no anything. They shouldn’t be in business.
