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January 2024 by JP. Ziegler
Simplicity..!When one does have to go to the bank and inside to conduct one's business,,?Straight forth, and simply, effortless..!JP....
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November 2023 by Melynda Kirbow
If I could put a zero I would. This branch has one teller that was ridiculously rude to my son. I sent him to make a cash deposit for me because I am at work and could not. Not only did she say she could not do the deposit, when he called me to tell me and I asked to be put on speaker so I could talk to her #1 to understand why but she just walked off from him. Left me hanging as to why my deposit could not be made. I have never had to beg someone to take my money / deposit in my life. He didn’t ask for money back, a receipt…just here is my moms deposit slip from her checkbook and here is the cash. Rude rude. Her customer service skills are lacking. If my deposit could not have been made because my son name is not on my account - his DL has my address on it - he doesn’t need to be in my account in my opinion- then she could have had the decency to take my call via speaker like I asked to me instead of walking off. You my dear are rude. Trying to teach my son errands and how to do things /life skill things like make a banking deposit, you made it very weird.
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November 2023 by Chris Gilbert
Chase is happy to have your money. They are clueless and have no care at all about customer service. They have no drive through teller locations anywhere. If you cannot get out of your vehicle and stand in line for 30 minutes or more you cannot do any banking with Chase. Oh yes, Chase is happy to have your money. Please go die now.
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November 2023 by michael
It’s an easy experience here, not much to review, the new office is nice and everyone is friendly highly recommend
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October 2023 by Ayaz A
I recently visited Chase Bank with the intention of opening an account. I was assisted by a personal banker named Marco. While he acknowledged that I met the criteria to open an account, he refused to do so based on his personal opinion about how I might use some of the account features. I found this to be highly unprofessional and discriminatory. When choosing a bank, I expect to be treated fairly and not be judged based on assumptions or personal biases. I am deeply disappointed with the service I received and hope that no other potential customer has to experience what I did.
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September 2023 by Estella Butler
I love the drive through . everything seems to always be working there. The people are great!
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September 2023 by Matt
This is the best branch I've ever had. The employees are super friendly and helpful. Shoutout to Greg for being awesome!
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September 2023 by Darla Moore
I go into this bank for work, and can't say enough about how great the employees are at this branch in Euless. I hope I don't leave anyone out: Twa Bee, Nonni, Jessy, Michelle, Celina and Travais are exceptionally efficient, professional and friendly. This a very well-run branch! The manager greets everyone with a smile and great humor. The efficiency and the atmosphere here is second to none.
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September 2023 by Kendrick Jackson
Worse location ever. I had a meeting with a guy name Marco and he got to personal being all in my financial business, asking me personal questions about my spending habits not knowing my struggles. He made me feel uncomfortable going through my whole life of struggles waste of time and patience. Never going to that location again or want to have a meeting with a guy like him again.
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August 2023 by Erich h.
From the minute you walk in, you are greeted with smiles and genuine customer service. The people who work here learn you name, and create an atmosphere that is rare and a breath of fresh air compared to other businesses. They get super-busy, but seem unruffled and extremely efficient and professional. I want to mention Nonni, Twa Bee, Jessy, Michelle, Celina and Travais for being so friendly and efficient. I almost certainly left someone out, but hopefully can update if I did. This is a very well-run branch, too!!! I love their new facility.
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July 2023 by Joanne L.
Very nice and professional. The building is new and no longer has an outside ATM but hope one happens soon
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July 2023 by Matt Tusa
I've been a customer of this branch of this bank since 1974. The people you have pushing me putting their hands on me is assault and battery.Don't think for one minute I won't take my funds and go down the road. And press charges on the 7ft tall lady whom doesn't have respect for handicap persons. Your bank is representing a 3rd world country which this is still united states ?? of America.A 3rd world country is what I see from the moment I enter your establishment.In this review if anyone ever lays a hand on me again. I will file charges against you..This is not a country where you lay your hands on people in a manner that is assault. You won't get away with it. THIS IS AMERICA ?? THE HOME OF THE BRAVE AND THE LAND OF THE FREE!!!
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June 2023 by Enaas Zakey
The worst branch I had to wait more than 45 minutes to got service
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May 2023 by Alyssa Brown
Jessica was so kind and made my day by just simply asking my name and being super helpful!
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February 2023 by Porter Johnson IV
I just wanted to thank Marco again for all his patience and help opening an business account. He was very professional, kind, and down to earth. He has a wealth of knowledge of the banking world that he shares willingI'v been banking with another bank out of state for years but now I feel I made the right decision
