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March 2024 by Sophia N.
I came in to get my watch band adjusted. I had the most quick and efficient customer service yet. I will definitely be a repeat customer at this Euless location.
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October 2023 by SIXZIN
Great location and friendly staff. Came in for a watch battery replacement and they took care of it quick and efficiently. Will definitely be back for service and purchases in the future
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October 2023 by TK
I was greeted with such warmth and friendly smiles. The young lady was so helpful with helping me with my dad’s watch. The young man he was very knowledgeable about my old coins. Came back the next day and sold some items for a fair price. I was happy. Will recommend to others. Euless Store you rock.
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October 2023 by Anna Karlsson
Went in for a quick watch link removal and all staff were very friendly and the service was super quick! Definitely recommend for future jewelry needs.
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September 2023 by Mr. Panda
I've been looking into buying gold for some time now. Been tossing it around if I should buy online or go to an actual store. ( I made the right choice. ) I called and made an appointment with Chris and he and his staff were phenomenal. While Chris was kind enough to work on a watch that I needed tending to, one of his associates, Daylon, took the time to answer all my questions pertaining to purchasing gold. ( She was very well informed. )I felt very welcome and no pressure was put on me to buy one thing over another. To me, this is a great indication of the quality of products they have.I did look around at the watches, which are all high brand and beautifully displayed, as well as their jewelry for the wife, which should go without saying was quite stunning.All in all, my experience was top marks. They've earned not only my business, but more importantly, my trust.*Hope this review helps you in making the same choice I did.
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September 2023 by Marcie Bochicchio
I've been to the Euless location multiple times. From simple watch batteries to determining my own jewelry values. They take care, never rush, always professional and polite. I will always go there first for jewelry needs.
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September 2023 by Joseph Ortiz
I would like say the Kristen Mercer was not only very polite and professional she took care of my watch issue fast and free of charge. I'll will be bringing all my watch and jewelry to Dallas Gold &Silver.. thank you Kristen Mercer !
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July 2023 by Natalie Mangum
Stephan was awesome to work with! Very honest and up front about jewelry. Will definitely go back and work with him again! Would recommend this store highly!
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July 2023 by Melissa Kunko
Sold some jewelry here. It was so fast and easy and I got a really great price. Denise was awesome to work with!
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May 2023 by Suraj Wagle
This is the place y’ll want to visit for gold, silver or any watches. They do repair watches in a reasonable price. They offer a wide range of products and services. Their costumer service is at high level and no one around here could match it. Highly recommend this place.
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May 2023 by John
I needed to have a watch bracelet resized. Kristen was very friendly and welcoming. She took a couple links off very quickly. My watch has a perfect fit now. Thank you Kristen. Great customer service is hard to find nowadays, and I am glad I walked into Dallas Gold and Silver Exchange. I will definitely be back!
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May 2023 by Trevor Kleckner
Chris was fantastic! Went in to get my watch refitted, and he was able to get it done and get it to be a perfect fit within 10 minutes! Highly recommend!
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April 2023 by Jeshawn Dillard
Kristen the manager Roberta and Chris the sales admin really were polite and happy to help me pick out the perfect gift for my moms birthday they were very knowledgeable of the cuts of diamonds weight in gold and very helpful make sure to stop by
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March 2023 by Boochak
My boyfriend and I went in to get three of his watches checked out and the customer service was beyond expectations! Mr Chris helped us out and let us know what and how they charged without making us feel stupid lol. 10/10 would recommend!!
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February 2023 by rosie escamilla
Kristen was amazing. She guided us through the whole process. She gave us a great deal- made a rush for us to get it in time for a special occasion. This experience was overall great- no pushy sales person- a great relief
