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January 2024 by Caroline Gleb
Customer service here is not great. I called and spoke with the store manager about a price adjustment and she said no problem just bring the receipt in. I got to the store and the assistant manager told me she couldn’t help me and wasn’t very helpful. She told me to call customer service and they told me I had to do it in store. I’m irritated that I’m now getting the run around and no one wants to help me.
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September 2023 by Joe Alvarado
Great place to buy shoe for all occasions
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September 2023 by Auggie Painter
Went in today and got 4 pairs of tennis shoes to try. The only seat I could find already had several boxes from previous customers on the floor and on the seat, so I moved them to the side to try on my shoes. Upon finding the pair I liked, I took my box and went to look at the clearance section. I left my 3 boxes of shoes (in the box as they were found) I didn't like with the rest of the pile of boxes from previous customers. A sale associate approached me while I was browsing the clearance and told me I needed to clean up my shoes. I was a little taken aback by this request but went back to clean up my three boxes, leaving the others that weren't mine. I went to check out because I was done looking at this point and walked by several other areas where shoes were scattered around the try-on seats and there were no customers to clean them up. Obviously the associate didn't want to clean up the store, and wanted the customers to do it for them. At check out, I told the associate that the rest of the shoes weren't mine, as you could tell by the shoe size (I wear 7s and the boxes around me were 9s) but I was appalled that she had the nerve to tell me to do her job. I work in retail and would NEVER dare to ask a customer to return their items from a fitting room or from their cart that they didn't want. Won't be returning.
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September 2023 by Holly D.
Went in today and got 4 pairs of tennis shoes to try. The only seat I could find already had several boxes from previous customers on the floor and on the seat, so I moved them to the side to try on my shoes. Upon finding the pair I liked, I took my box and went to look at the clearance section. I left my 3 boxes of shoes (in the box as they were found) I didn't like with the rest of the pile of boxes from previous customers. A sale associate approached me while I was browsing the clearance and told me I needed to clean up my shoes. I was a little taken aback by this request but went to clean up my three boxes, leaving the others that weren't mine. I went to check out because I was done looking at this point and walked by several other areas where shoes were scattered around the try-on seats and there were no customers to clean them up. Obviously the associate didn't want to clean up the store, and wanted the customers to do it for them. At check out, I told the associate that the rest of the shoes weren't mine, as you could tell by the shoe size (I wear 7s and the boxes around me were 9s) but I was appalled that she had the nerve to tell me to do her job. I work in retail and would NEVER dare to ask a customer to return their items from a fitting room or from their cart that they didn't want. Won't be returning.
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August 2023 by Rose Loret
The girls at the front desk are so rude. Not going back to this location anymore.
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July 2023 by Ronni O
This store is the best - especially Caitlin & Mekeyla. I was picking up an online order and, after trying them on, realized they weren’t for me. So I wanted to switch them out for a different pair but had issues with the gift card I had used (the funds mysteriously vanished!)… these employees went out of their way to be on hold with customer service for almost 20 minutes to find a resolution. Caitlin & Mekeyla saved the day and I walked out happy!Long story short: if you want a store that goes above and beyond for their customers, shop here!
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May 2023 by Ron R.
I was at the cash register with 3 pairs of shoes and 3 packages of socks. The cashier said "We are going green, so we don't have any bags". I was like What! Do I carry all this stuff out of the store on my head? So, I left all my stuff and went to a different store. This is so ridiculous!!!
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April 2023 by Eikon81g (Eikon81g)
Clean store, nice staff, good selection.
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February 2023 by Rhee Kelley
I had to exchange some shoes for my granddaughter and the sales guy whom I later found out was the manager, was super friendly and helpful! Walked me right to where I needed and just sat there and cut up with my sister n i.
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February 2023 by Rosemarie Heidel
I love the shoe selection here and the prices are great! From High heal dressy to running and hiking they have it all. Purses and more. Love shoes? You will enjoy this store.
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January 2023 by mahoganyhoney
Good experience! Returned an online order and it was very easy! Good clearance section too !
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October 2022 by Eve Juniper
Super organized, amazing deals! 4 pairs of awesome shoes for 200!! Highly recommend this store for your fashion shoe needs!!
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September 2022 by E.S. Robinson
This is one of those kids of places you forget you love and start back going again.
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August 2022 by Kathryn Neil (Dark Goddess)
Super organized, amazing deals! 4 pairs of awesome shoes for 200!! Highly recommend this store for your fashion shoe needs!!
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August 2022 by Judy Tietz
Friendly helpful staff. Shoes have gone up alot, easy place to hunt for discounts. Brought a pair of barely used shoes for donation & got $5 off my purchase.
