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April 2024 by Lauren Leutz
All the workers have always been efficient and kind!
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March 2024 by Leigh Provost
Fast service.
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March 2024 by Amanda Arceneaux
Dunkin’ count your days. I ordered a sausage, egg and cheese sourdough sandwich. I get my order and it’s bacon not sausage. The bread was only toasted on one side and burnt and the other half was not. Got my hashbrowns and and those were burnt to a CRISP! Weren’t even edible. The only thing good that came out of this was the coffee. But even then it’s all milk and no coffee. This is why I stopped coming to this location. The staff is rude and rushes you at the window. Learn some customer service and how to properly put an order together. I’ll be choosing another Dunkin to give my business too.
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March 2024 by mount k
I drove by today around 4 pm and the lady on the drive through rushed me into an order even though I was not ready. I ordered coffee and had my daughter who was selecting the donut. Next thing I hear is that "what are you waiting on". I told her we selecting the type of donut. Not 10 seconds passed she again said what do you want?? Note that this tone was pretty rude. So assuming she didn't hear me the first time I said loudly Hold on we are selecting the donut. The lady starting going off on me by saying you can leave if you yell. I was dumb founded to say the least. When I asked what you mean, few folks were laughing and said go to next Dunkin. I approached the window and this lady was visually coming after me and when I tried explaining her or asking store manager, she said she is the store manager and acted like calling the cops. What's wrong with customer service. Never going back here ever!!
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February 2024 by Aline Vieira
HORRIBLE customer service. After waiting about 14 minutes I finally asked if someone could take my order to which the tall woman answered “when we can we will, it’s only the 3 of us here”. I feel bad for the young lady that was alone making drinks. Hire more people. Drive through is priority? Then don’t open the f door. Will never come back.
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January 2024 by Allen Walters
This time, it was good, but it is not consistent. The goodness has everything to do with who is working that particular day. My order seems to be complicated in contrast to my wife's. Her order is always quite simple a coffee with extra cream and sugar. I am a Diabetic and I order mine with extra Splenda, usually 7. This seems to confuse the coffee makers. What ends up happening is they will put extra cream in mine just like my wife's, and usually not even enough Splenda to taste it. They have made mine correctly only a couple of times, but I was so unhappy that on prior visits, it encouraged me not to even order a coffee when my wife gets one, and she goes every day. I hope all my future visits go well. Please be mindful of I order Splenda. I want to be able to taste it. Please take the time to stir the coffee. I have actually held onto one coffee until it was cold and added more Splenda to it when I got home.
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January 2024 by JUAN HINOJOSA
This place should watch it's employees, they have a horrible manner to attend clients,The lady in the drive thru is so rude, people like hero shouldn't be working on this places where she is going to have contact with costumersHorrible horrible experience
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December 2023 by Nancy Fernandez
Bagel was to toasted and a little of strawberries cream cheese.
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December 2023 by Mike Huffman
We ordered 12 donuts 12-11-23At around 5:45pmAWFUL!!!Dried out!No Cream!Stale!There’s Absolutely no excuse for this!!I’m sure they have been sitting there all day,I can’t believe they would even serve this and make someone pay there money for this!!!I will definitely be there in the morning with these old dried out donuts,and get my mom back!This is unacceptable!
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December 2023 by Jeremiah Adams
More ppl need to come to us ..me as my self and everyone there well good you GREAT SERVICE..WE WELCOME YOU . COME SEE US.FROM 5AM.TILL 9.
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December 2023 by Mike Silvey
Definitely would've given more stars to the service if I could've. Such a great group of employees. So much
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November 2023 by Callista Khadka
I wish if there a zero star I could give to this place. Dunkin coffee has always been my favorite and this is only closet Dunkin around my neighborhood. I’ve considered my orders all the times the customer service is worst and the employees treat you like you’re bothering them. They don’t care about you. I’ve ordered an iced matcha latte with oatmilk where I literally just got oatmilk with barely any match in it. I’ve ordered coffee today with oatmilk and they gave me my coffee with a regular milk. Have no respect for customers at all. What is the customer asked you for certain type of milk because they were allergic to dairy. I don’t recommend this place and never going back there again.
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November 2023 by Heather D.
Ordered a large latte and received it about 2/3 full. Pretty disappointing. Check your cup before you leave.
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November 2023 by A-099
This place has gone from OK to Never going there again. I will now be going to Dutch Bros Coffee, pay the extra $$ down the street. The service at this Dunkin Donuts is bad, they talk to you like you are inconveniencing them. I ordered hot coffee and whatever donuts they might have. I went thru drive-thru at 8:30pm, they close at 9pm and was told they had nothing...no donuts, no hot coffee?? I did get a "hot" coffee and it was cold. I don't judge on one bad visit; this was my third and final visit. Thanks Euless Dunkin Donuts you made my Never Going There Again list.
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November 2023 by Sean Spokes
Came in to grab a few drinks. Kids were a tad slow and the staff were very patient.With asked for a few subs without any issues and the drink were all quickly made.Enjoyed the experience, would definitely return when in Dallas / Forth Worth area.