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September 2021 by Chuck Jordan
Just left the rental lot at dfw airport, had a reservation through Germania insurance, traveled 140 miles to pick up a car only to be told that the agent made a mistake. Sorry we don’t do insurance claims. Who’s running this place? Our ins made arrangements through enterprise because Germania has a contract with Enterprise. Contract with your company is not worth the paper it’s written on. Will be calling ins headquarters tomorrow.
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June 2021 by Yvette Imhoof
Didn't have a car for my reservation, first said she expected me @130 then tried telling me my reservation was at another location. If you can go anywhere else I suggest you do so
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March 2021 by Nicole Gabriel
Did not get the vehicle I was suppose to, and it was not in the best condition either. Thankfully it was only for a few days while my truck was fixed.
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March 2021 by fernando a
Well i returned a car heir and was charged 2 extra hrs . It took me a bit to find it since they changed locations. . The lady that was helping me assured me that she would not but i just got my bill por customer service at this location. Stop lying to your customers. I rent a lot from enterprise.
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January 2021 by Debbie McCausland
My car just at died on the way home from work & B & B WRECKER was there for me within minutes to transfer my car to Huggins Honda. Enterprise immediately provided me with a rental. .Huggins had me under warranty & provided a loaner car shortly after. All in all a team of effort to get me taken care of & I'm so Thankful for the assistance & excellent Customer Service!
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December 2020 by Buckles of Faith
Closed due to covid.. going to Brown trail.
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September 2020 by Nicole Johnson
Did not get the vehicle I was suppose to, and it was not in the best condition either. Thankfully it was only for a few days while my truck was fixed.
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April 2020 by Ronda Williams
Wouldn't rent to my friend
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February 2020 by Sarah
Excellent every time
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December 2019 by Chelsea Johnson
Brett lee Curran is the best! He made renting a car the easiest process and he got me in and out with a rental in no time. I will definitely be going back to him if I ever need another rental in the future!!
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February 2019 by Kimberly Spratt
Great customer service . They didn't pick me up on time but when I called , someone was sent out .
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February 2019 by Mbf Fau
I like Enterprise they're always stare at their prices it always kind they listen they trying to meet your needs fit you in the right vehicle but I like the I did that come pick you up and or drop you off where you need to go when you're done with your car I think that's great service
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November 2018 by Carol Henderson
I am upset with the way enterprise has done me and the insurance. First the insurance reserves me a rental through them then enterprise agent changes the type of vehicle to cost more than was agreed with insurance. They then proceed to charge me the extra cost involved when I was told that the insurance was going to pay for it all. Not to mention I was given a car that shook when you were doing 30 to 45 mph and the man should have known something was wrong. They charged me almost $75.00 and promised to return the amount but I have not seen it returned. I will try to avoid using them again.
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October 2018 by Tricia Benton
Always friendly staff and great service
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May 2018 by Ebony Bryant
Its a smaller rental office so sometimes you might have to wait to check a car in or out. The agents are friendly and helpful
