-
January 2024 by Rhino’s Jiu-jitsu
There was money getting pulled out for a loan I never even applied for
-
July 2023 by Tink Tink
Horrible customer service all they do is take your money!! Closer my accounts and went elsewhere!!! DONT GO HERE
-
May 2023 by jgvale_mk
Worse customer service I’ve experienced as a banker. They will do anything to make it hard for you to dispute or put in a claim. I got charged from a company and had them refund within the same day. They still charge me an nsf fee even after I had the company credit me. If you want to gamble with your money and take the chance that you may lose it not from a fraud charge but the bank itself…then continue with joining this bank. Otherwise I would look elsewhere and put your money in safer hands.
-
December 2022 by Steven Mcwilliams
Very limited customer service. Good luck ever getting someone on the phone. Becarful getting a loan from this bank they will pull out every dollar you have in your account if your late on a payment zero empathy or care for there customers
-
February 2022 by Bella L
Went to this location Sunday at 2pm during business hours, but it was closed with no employees in sight. The hours at the desk also said that they were supposed to be open, wasted gas and time to get there.
-
October 2021 by Sebastian Sears
Had my account for almost a decade or so, had no desire to help me out in a nfs fee, and closed out my account. Lost a customer, because of lack of empathy, and general action to keep a lomg time customer.
-
October 2021 by Jay Tosi
Worst of the Worst..watch you bank account. Straight Fraud. Please shut them ?... Please!!!! Garbage...
-
July 2021 by Evelyn Fowler
I mistakenly used a pin from a linked account debit car on aF
-
April 2021 by Jesus Manzano
(Translated by Google) Bad manager. Lousy bank(Original)Pesima manager. Pesimo banco
-
February 2021 by Luna lacy
They lie in account opening and then make it extremely hard to close your account should you choose to and mostly take so long you end up getting charged money for an account that should've been closed already
-
January 2021 by Clay Brown
Better than Irving branch.
-
March 2020 by Clay FKN Brown
Better than Irving branch.
-
March 2020 by Cassidy B.
Most people associate First Convenience Bank with transient banking, or second chance accounts, and I get that. However, this bank.means so much more to me. When I left the farm and hit the highway for the big city of Denton back in 2005, I was "Mr. Low Credit No Credit." I needed a bank account for this strange, new world, and 1st CB came through. Today, so many years later, I could bank somewhere else, but I would rather not. It is, as it's name suggests, convenient. They have 7 days a week hours, and even most holidays. They may not be open before work, but they are open well after. It's so wonderful knowing that I can bank at times that are conducive to work. Particularly, this location has a wonderful staff from management to the tellers, I haven't a single negative thing to say.
-
June 2019 by Jennifer Lynn
Zero star! You would get better customer service, more access to your money and better interest keeping your cash under your mattress.
-
February 2018 by Hussain Dhanani
They shorted my parents 100 dollars. My parents had to drive all the way back and were given the money upon realization that the clerk made a mistake. No apology was offered to my family for this error. This is hard earned money and the bank could careless.
