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March 2024 by Sergio Castillo
Bad service they don't answer they lifted my car for an Expiration day
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January 2024 by House music Harris
This is a predatory tow truck company. The driver waited until I went back upstairs to my daughter's apartment after emptying her garbage. She then had to call her fiance' to leave work to take me to get my car. After complaining to the manager about the practices of the company, we get to the Euless location, they are no longer keeping cars there. Went to Fort Worth on Rosedale and the bumper was damaged and one of my lights was completely gone. So I had to get a damage claim form, now I have to wait to see what happens. I will be filing a complaint with Texas Department of Licensing and Regulation. The driver dragged by car by the bumper, so they can hurry up and get the car off the property before properly securing my car to the tow truck. I'm starting a petition and will be seeking litigation for the damages done to my car, because of some money hungry people. Tow truck companies are no benefit to apartment complexes, they are in it only to benefit themselves. They were already sued in Denton. You can add me to the list.
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November 2023 by Laura Abell
These jokers towed my car from a resident parking spot in the apartment complex WHERE I LIVE, and the reason given for the tow was that I was in a visitor parking spot without a permit. Well, I was not, they are blind and I was in a non-visitor spot. Thankfully I have the GPS parking location info to prove that, and we will be meeting in court soon for a tow hearing. Stupid, predatory business.
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November 2023 by Mia Ponce
They towed my car wrongly. They were very rude over the phone. Could pull up my parking information and everything. They are still trying to get me to pay.
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October 2023 by Chris Tapia
I've called multiple times for someone being parked in my reserved spot and they never show up, I pay for my reserved spot so I'd like to park in it... I thought a tow company would like to get paid to take cars, figured wrong apparently
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October 2023 by Curious Tomboi
This company is the one of the most unethical I have come across with towing guidelines. Wish companies like this didn't exist. Wish karma for this company.
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September 2023 by Lance Wendling
This sorry place called Innovative Parking Management towed my car from my apartments out of the handicap accessible parking space. I was born with Spina Bifida and rely 100 percent on a wheelchair to get around. I have a current handicap placard hanging from my rear view mirror. I had to pay this morning $330 to get my car out of the impound. I have reached out to Innovative but they have not returned my call. I really don’t know how these people sleep at night towing disabled people’s cars that are parked legally with a handicap placard or plates.
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September 2023 by Geordan Young
This place Stole the emblem of the front of my Mercedes please check your property after your retrieve it! Towed from my own apartment complex
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July 2023 by Ashley Nemec
I loved working for IPM. Tori and my supervisor Leigh Ann were amazing. They made sure their employees were taken care of.
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July 2023 by Keith Demele
Thieves in cahoots with the apartments. Consulted a lawyer, but laws make it a hard fight, figured its not worth it. Unethical loosers. Pay $2000/mo for an apartment and you shouldn't get towed or have to pay due to their clerical error! Reviewing my apartment complex next!
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May 2023 by Devendrasnh Thakur
Aint nothing innovative about this company. The only thing innovative about this company is how they come up eith schemes to steal your vehicle for stupid reasons that they make up which make no sense at all and defies normal logic.They should call their company Innovative Theft Management because that is what they do very well.
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May 2023 by Saad Yousuf
They Burst my Tire while Lifting from my apartment and not accepting their MistakeIt costed me additional $180 to fix tire and bottom sheet of my car and they are not accepting claim
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March 2023 by Konnor Keith
My wife and I have been living at our apartment complex for almost a year now. And just out of the blue they come and tow her car last night because they say they can’t find it in the system although it hasn’t seemed to be an issue for a whole year. Now we have to drive 30min away from home and pay them $330 to get it. This company is literally stealing money from people.
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March 2023 by Adam Haynes
Damaged my vehicle after towing me for being “double parked” when the pictures show I clearly wasn’t.
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February 2023 by Swift King
Towing like this must be risky business. thanks for taking a lot of good peoples money to legally steal our property. Hope you feel better about yourselves. I get you have lights to keep running.just know that the people who work here get their money from a horrible source of peoples hard earned money. money is money tho right? also, thanks for scratching up my car and towing it 25 min from where you took it. ill just hop in my other car to go get it. oh wait. how am I suppose to do that? I only have 1 car. oh yeah ill just get an uber. Thanks for horribly stimulating the economy you scam of a business.dont waste your time and even reply to this review.you have more money to steal. get to work.Service: Car towing
