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October 2023 by Susan R.
I'd give no stars if I could. I hate going to this location but I live close by and will go if I have to make a quick trip for a few things. The entrance area where the carts are located ( if you are lucky there are carts there - rarity) is fFILTHY. The Carpet is stained, the area has litter and trash on the floor and the few carts are stuck together for eternity and almost all will have trash inside them. NEVER cart wipes. The store today as usual was dirty, there was only one check out with cashier with a line. I went through the self Checklut which I don't like doing when I have produce. Often the produce isn't in the system correctly so you have to wait to the assistant. Today, there were lots of large flies in the self checkout area. gross..it wouldn't be a bad store if it was CLEANER. Get rid of stained carpet, clean the entrance area, clean the trash out of the carts. Resupply the cart wipes as the carts are gross. ugh. not my first choice. Does a manager ever walk around and see these things ?
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June 2023 by Igor S.
I was checking out and was in line behind two people and was waiting for five minutes in this checkout line when the clerk told me (after waiting five minutes) that she was closing at six p.m. and she would not be able to help me and told me to go to either the next line with a checker or a self-check out line. This was after work on a Monday and they only had two checkers and when six pm came, they only had one checker. The woman who was directly in front of me told the clerk it wasn't fair to tell everyone behind her to go to another line after they've been in line for five minutes. The clerk, she said, should've just shut her light off and closed the lane to new customers. I then went to a self-check out, waiting for five minutes, and then pulled up to a terminal and was ready to scan, and I saw the screen was black. I asked the self-check out worker if it was broken and she said yes. I asked why they didn't have a sign saying it wasn't working. Her reply, "I don't have anything to write on." For goodness sakes, she was standing next to the customer service desk. Sheer stupidity. I WILL NEVER SHOP HERE AGAIN. Kroger has pathetic customer service.
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June 2023 by ben odle
We placed an order for 1 cake and 40 cupcakes 3 days in advance of our 1 year old’s birthday. Schedule pickup was at 10:00am the morning of his party. We arrived to a cardboard sign at the bakery that said “bakery closed today, sorry for the inconvenience”. Another employee nearby was nice enough to look for our order in the back, but it wasn’t there. We had to scramble to get a replacement in time for the party. No call, no txt, no email, no communication. Do not recommend. Not to mention this store is always a mess, hardly ever stocked, and the cart situation is a disaster. Management needs to change at this location before we ever go back. Do better.
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April 2023 by Samantha R.
The stores always clean and I always find what I'm looking for and the prices are great even though everything's gone up!
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December 2022 by Joe K.
As far as Krogers goes this one is ok. I've been staying nearby for business for a few weeks and come here for some staples. The grocery carts are kind of a crapshoot, some have the brakes engaged, some kind of roll straight, the smaller more efficient carts seem incredibly hard to find. I like those but good luck finding one.The store layout is like any grocery store. Healthyish items around the perimeter, less so in the middle. I found the times I was there seemed to be in restocking mode. Lots of boxes in the aisles, many employees or contractors stocking shelves making it hard to move about the store. I didn't find some things I wanted to buy as a result.Checkout was awkward as I chose self checkout and an employee was trying to clock in. No offense to her, but she was having trouble as such the self checkout process was longer. I get it, but this Kroger seemed lacking in several areas.
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December 2022 by Dani M.
Why does this store smell like hot garbage??? I have no idea why the second we got here nobody said anything about it and the stench permeates the entire store.
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April 2022 by Kasandra M.
Here's the tea. I left a bad review on Albertsons because the manager and cashiers there are rude as hell and threw my stuff at me to get me to leave faster. So I decided to go to their opponent grocery store and leave a good review with 5 stars. F u Albertsons Kroger has my heart
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March 2022 by Liam B.
My girlfriend and I bought iceberg lettuce from Kroger on 3/27/2022. Today on 3/28 deep within the lettuce we found over 100 bugs some of them alive in the lettuce. Kroger please do a better job at inspecting lettuce before you sell it.
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October 2021 by Linda S.
So I get that there's no help. I get that the supply chain is messed up. My review is not reflective of either of these issues which I'm my opinion is out of the control of really the entire Kroger companyMy concern is the team members do not have an understanding of the app. I had an issue with getting cash back and I had to explain it to the team members including a manager who had no idea of the existence of Kroger Cash Back and they certainly didn't know how it worked. To give the Kroger company their dues, the support you get calling the support line is absolutely excellent! They need to find a way to educate the store team members
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September 2021 by Isha D.
Customer service is horrible. For some reason it's always closed so I can't make a return. Hardly anyone is wearing a mask even though when you first walk in it says "mask required ". Well stop there and have your employees checking because they're not. Line is long at 7 p.m. even self check out!
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June 2021 by Raul Esparza Vasquez
close to home. fresh vegetables
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October 2020 by Arthur V.
Worse Kroger I ever visited staff is totally not interested. I asked 2 staff members for an item and the first one ignored me second one had no clue couldn't help me What a horrible place this is
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September 2020 by Emily Johnson
This place is amazing. Hand filled donuts and delicious bread. Very friendly staff and prices. I wish I lived closer.
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August 2020 by thefi c.
This store is filthy. The employees are entitled and rude. The produce is horrid. The meats are disgusting. People don't know what they're missing. HEB (the grocery store) needs to build a store here...there's a reason Kroger's and Albertsons went out of business in South Texas! I wouldn't rate this store if I didn't have to. It deserves zero stars.
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July 2020 by Jesse San Miguel
Service is getting just as bad as Walmart. Note. For this reason is why I don't shop at Walmart.