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January 2024 by mèo kitty
Amazing people. My mom's not from here and have trouble speaking English. But they help us lot. polite people and good customer service.
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December 2023 by Sherrice Gist
I went to this store because it was close to home. First he sold me a phone with a case that doesn't work for the phone he added services I didn't want. I tried to take the services off and they switched my whole plan. My phone bill was 25.00 more than what I expected the guy there is horrible with service. My phone is off I paid it through bill pay and they won't talk to me because my phone is off but paid trying to locate payment horrible
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November 2023 by King Marshall
"I dropped by this store to grab a new phone and a SIM card, but the employee here was just terrible with customers – so rude! Plus, he tried pushing this ancient, unlocked phone on us for a crazy price. Save yourself the hassle and check out a different branch if you need good service. This one's definitely a no-go!"....I think the employee name was Ahmer or something
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March 2023 by LexiaFira
The staff were super helpful and patient as we tried to figure out what we wanted - for someone losing touch with technology lol. This is my go to store now!
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December 2022 by Ethan
I came in and bought a phone yesterday with a case, screen protector, and charger. The employee, Gee, helped me through the whole process to make it easy as possible, including helping transfer data from my old phone to the new one, and putting on the case and screen protector. Getting a new phone is always a huge hassle and frustrating; this made everything much easier for me.
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November 2022 by Israel Rivera
I went with an emergency because my phone died and when I got to the store the guy with long hair ignored me and went to the back and when finally after 15 min ( the store was empty) same guy came back and when I said that it was an upgrade he made a comment because it wasn’t a new sale and said that he couldn’t help me and that’s when I ordered my upgrade online and the people from the T-Mobile in Hwy 121 help me with a great CS never coming back to this store
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November 2022 by jose rtinajero
Really friendly and helpful ..
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October 2022 by Rose Oakley
Took an elderly friend in today to return her phone. She had it 4 days it had no signal and come to find out there was no towers near her. They refunded onky for the phone and they didn't refund any the 70 dollars for the month. They didn't refund any of the 70 dollars when she only had it for 4 days. The other metro pcs I'd called saud this store should never sold her the phone bc there's no service in her area. The Mgr. Wanted to argue about it on the phone. If your elderly ask a friend for help before you go get phones etc. To avoid being taken advantage of.
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May 2021 by Stephen King
I bought a iPhone, expensive, $400, and I decided the phone wasn't for me.Terrible service with the manager, in trying to take the phone off of my bill. I do not need the phone.I have been a customer for 20 years, no more.
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November 2020 by gaming frinda
Clear explanation, transparent and to the point, good deals and offers some free of charge services occasionally
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November 2020 by Sarah Harris
Super disappointed with the service I received. Came in with a problem with my bill and was told I couldn't be helped, call corporate. Too bad I had already done that and they sent me to them. I even asked them to help me call corporate, so they could tell me that themselves. They refused. What a joke.
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October 2020 by PiKaHsSo Verbadelyck
I guess they don't think that i can feel vibes of when im not welcomed Metro PCC mmmm
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November 2019 by PiKaHsSo allen Poe
I guess they don't think that i can feel vibes of when im not welcomed Metro PCC mmmm
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July 2019 by Almond Eyez24
I have been through 5 phones in less than 2 years. There is always something wrong with my phone whether I spend a lot or a little. I believe it is all of there phones that malfunction. I never had a malfunction phone from Sprint even though they charge so much on phones, just saying. Now, I find myself having to buy another phone because phone can't be fixed.
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June 2019 by Rakshaya
Worse customer service ever ... please don't bother going here ... the lady ( don't remember her name but starts with K) had so much attitude.
