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May 2024 by Jason Powell
Liars, cheats - fraud. I went in for a new battery and they decided I "needed" a timing belt - that's a $3000 repair. Little did they know I had already replaced my timing belt at the dealership. They had an excuse that it needed to be changed again. AAA jumped it and I brought it back - they charged the battery a few times, then installed a new battery. I questioned their repair and they told me if it dies again they will tow it for *free. It died, they charged me $100 to tow it back, I questioned the charge and the owner unloaded, being extremely rude. I've gone to this center for years and after this experience I'll never go again.
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February 2024 by Gina Brosenne
Great place to get a wheel alignment. Service was quick and easy. The staff was friendly and helpful.
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February 2024 by Linda Breslin
I’ve used Mid-Cities Auto & Truck for at least 15 years. They are great and I trust them whole-heartedly with my autos. Never had a problem they couldn’t handle.
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December 2023 by Emeterio Vigil
Owner Juan and he's mechanics have been taking care of my vehicles for over 20 years. They are very professional and honest .
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September 2023 by Chris M.
Auto repair facilities like this are far and few. Juan and his team continue to provide a great service to the community. I recommend them to friends and family on a daily. I believe Juan treats everyone like family. Keep up the great work brother.
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September 2023 by BornToBeMil D.
I've now used them 4-5 times on our vehicles and they've done excellent work for a fair price and been fast, friendly, and service-focused every time. More than once they've said, without me asking, that work that other garages recommended was too soon and could wait for awhile. Or didn't really need to be done at all. Any place that for the sake of honesty discourages work they could've done for a profit gains my trust and loyalty.
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August 2023 by A W Cardenas
Took my 92 Honda accord. It needed extensive work. I was so pleased with the quality of service. I highly recommend this shop. The staff was courteous and knowledgeable in their profession. So happy to have found a honest and reputable company. I will continue to use this Auto shop for all our vehicles. Anna Williams Cardenas.
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July 2023 by Philip R.
We finally found a place we can trust!!! Juan and his staff are honest and do excellent work!!! We praise Jesus for directing us here!!! I brought my truck in for new brakes at 8 am and it was ready to pick up on the same day at 2 pm!!! We recommend this place to you and everyone we know!!!
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July 2023 by Triston Forgey
I've been hesitant to post this and have waited literally a year to see how things have played out with my car, as Juan had been servicing my Mom's, Dad's, Grandmother's, Brother's, and my own car starting when my Grandma needed service over 20 years ago. And the service, price, and speed were fantastic up until my last few experiences here.Juan isn't in the picture as much, and his crew CANNOT be trusted. I had an alternator go out a while back and had Mid-Cities install a new one, and had my AC compressor serviced here shortly after. Everything was fine until the alternator died 6 months later and I took it back to get warrantied. I'm not a mechanic, but I have studied electrical engineering and managed a BatteriesPlus and have diagnosed hundreds of alternators and load tested thousands of batteries. I know exactly how they function. My car wouldn't start, and I get my voltmeter to test the output voltage of the alternator with the car running. The alternator was putting out >11V and the battery had drained to 11.5V. I jumped it and took it to my workplace and ran an alternator test on it (which is a professional tool that applies a load and reads the output voltage and amps). It failed. The battery I had ran a carbon pile load test on 2 months prior and it had passed with flying colors.The problem arose when I take it in and they run a load test on my battery at 11.5V and tell me it was actually my battery that was bad! For those unaware, testing ANY 12V battery at a state of charge less than 12V will always result in the battery showing a fail result. They had zero concern WHY the battery had become so discharged, and were insistent it wasn't my alternator. I knew otherwise. Sometimes a bad battery can cause an alternator to show a fail result, but testing my battery at 11.5V (less than 0% charged) and telling me they knew for certain it was bad is just plain dishonest. An honest mechanic would want to charge the battery up to at least 12.6V first, and also be alarmed on how the battery had dropped so low when the vehicle is driven frequently. Batteries don't self discharge that low quickly, it takes months. That would indicate it's likely not being charged by the alternator.I appeased them anyways and bought a new battery (it was $40 with my manager discount) because I didn't want to argue with them and just wanted them to repair my alternator. Lo and behold the new battery didn't fix the issue and I was right back having them look at it again. They didn't apologize, but they did FINALLY claim to install a new alternator. I don't think they actually did, as on my drive home the battery light comes on the dash (which often indicated bad alternator) and less than week later my car wouldn't start again! Frustrated I took it to a different mechanic, and didn't say anything about the whole situation, just asked him to diagnose it. He came back to me and said my battery was fine but I needed an alternator.....I was done hassling with Mid-Cities and paid the new mechanic to install it, and haven't had issues starting since!!! Sucks to pay for something that was supposedly under warranty but I needed a car to drive to work and Mid-Cities had proved to me they were crooked. My AC also stopped blowing cold 6 months after they serviced my compressor, and when I took that in for warranty they said I needed to pay $600 to fix a leak. My new mechanic said no, quoted me $80 for refrigerant and it has been blowing cold for over a year now no problems.I hate to say it but Juan being out of the picture, I cannot trust this shop. His employees do not care, they won't honor their warranty are willing to mislead. That is two times they have outright lied to me, and contradicted both my own knowledge and that of my new mechanic. BEWARE, this is not the same shop it was in the past.
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July 2023 by Shonda G.
Lifesaver!! I called first thing this morning and my truck was fixed by the end of the day. My truck wouldn't start, I was told it was the alternator. They were upfront and honest !!! They. And to my house tried to jump it and came back later with a battery. Took it to their shop and performed a diagnostic and were very honest with me....it was just the battery!!!!
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June 2023 by Michelle M.
Great service! Diego seems to be very knowledgeable. He went above and beyond keeping in contact about the status of my car and explaining in detail the issues. I had went somewhere else 2x previous and received bad parts and misdiagnosis leading to the car consistently "breaking down". I'm grateful Diego resolved the issue and replaced my no good fuel pump. It's been a week now and my car has been running great! Their towing service was super quick, smooth and convenient. The tow truck driver was a gentleman.Service: Auto engine diagnostic
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June 2023 by Sandro Garcia
Outstanding service. Great communication. Friendly staff: Diego and Juan are very professional and efficient.
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January 2023 by Alexis Jackson
Juan & Diego have been helping my family car situations for years now. Thoroughly appreciate their work and honesty.
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December 2022 by Henry G.
New to Texas so don't know of any good honest mechanic out this way. My truck check engine light came on and most places around me preferred a scheduled drop off just to look at it. I came in to Midcities got it diagnosed and fixed the same day. They even were courteous to give me a ride home and back when my truck was ready for pick up. Awesome service and great honest prices !
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August 2022 by Arshad Majeed
Diego is your go to person. He knows his vehicles and won't rip you off. You might find anyone else a tad crusty.
