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September 2024 by Matt Coleman
Terrible customer service. The teenagers that work there are constantly rude and have an attitude. My wife has been very patient with them and they treat her poorly.
I don’t understand how we live in the 21st-century and the only way they can give you money is to write you a check? We lost our check in a move, but they said the only way that they give us back the money is if we pay a $35 fee!
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August 2024 by Helena Uranga
I really love this store and I'd like to give 5 stars but after witnessing what happened yesterday I'm extremely disappointed.
It's such an embarrassment having to always see this one specific employee constantly yelling and screaming at the other employees. I do not visit the store to have to listen to that smaller black women always down someone's throat.
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July 2024 by Francine Higgins
If you want to be rejected and / or lied to, attempt to sell your items here. I went to sell my Graco Sense2Snooze bassinet and was rejected because it was "recalled." Well, after talking to Graco representatives and looking at all the Graco recalls, I came to the conclusion that the lady who rejected my bassinet lied to me. I then contacted the Flower Mound location and asked about how they checked for recalls and if my bassinet was one of them. Like the Graco representatives told me, my bassinet was not recalled, and I was given an offer from Flower Mound. If you want to sell, you'll have better luck at Flower Mound.
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June 2024 by Faith Warren
I love to buy and sell
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April 2024 by MsKeke bursey
They have a 90% off sale at this location. Tell them i sent you..
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April 2024 by Robin P
I brought in new not used baby clothes and they only accepted two or three of the items I brought because they were the only ones with tags on them.
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April 2024 by Lil Wobin
Rude establishment that doesn’t know nothing on counting money had to sit there and wait for them to refund my money just to add the store discount. Owner is nosey with people business can’t speak on nothing in the store without staff ear hustling and trying to give there 2 cents, explains why they have the music so low in the store.
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April 2024 by Della Vaughan
Love shopping for grandson at this sweet store. Staff is friendly and helpful, and clothing is clean and truly "gently worn." I'm not much on digging for finds but have found some great deals on shoes for a toddler who goes through sizes so quickly. We purchased a pair of light up sandals here, and he loves wearing them and stomping his feet to make the lights flash. Most of all, I appreciate businesses where young families can purchase very affordable clothing, toys and other necessary items for their kids. If you are looking for a place to donate gently used clothing, I would suggest Once Upon A Child.
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April 2024 by Mila N.
Nice place to getting used and new clothes for kids.
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March 2024 by Erick O
I’ve been into this locations multiple of times before and everytime I leave with the best clothes with the best prices. The last time I came in I was helped by a very nice young lady by the name of Peyton. She made sure that I new they clearance sales going on and helped me on multiple occasions. I highly recommend this store for multiple reasons, their prices, good clothes, and very friendly employees.
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March 2024 by Ivy
I’ve came in to this store a few of times and the store was great! It was clean, well organized and a couple days ago when I went in there a young lady named Hailey really helped me out with showing me how everything worked. Over all just a really great sweet young girl!
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February 2024 by Brian Shamblin
I have come to this location on multiple occasions and always have an issue with trying to sell clothes. For some reason, they do not like the clothes we bring and will not even look at them even though we call ahead to verify what they are taking currently, but when we bring them to the Flower Mound location they say the clothes are perfect and are willing to buy them. My most recent interaction, which was extremely rude, and was between 2 black employees who I did not get the pleasure of getting their names but needless to say was extremely rude to me and my family as well. At this point, I would just like to express to other families that if you want to be treated fairly and your family is treated fairly, I would choose another location to shop at.
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February 2024 by Hailey
Good selection of clothing- prices are not fair as there will be 2 of the same item next to each other both different prices.I overall had a decent experience today other than checkout. I have been in a few times this past month and including today the girls there are super rude and bossy.Tonight it was just a bunch of teenagers, which is fine but there was a blonde girl at the register and was gossiping with the girl next to her and kept dropping the f-bomb super loudly with no filter. Which personally I don’t care about cussing but its a children’s store with multiple children all around the registers as well. Good thing I did not bring my child as I would have been very upset if my toddler heard and repeated because of this unprofessional behavior.I saw no adult in the facility just teens doing whatever they pleased, mostly talking. I was not welcomed in the store and when trying to come to check out the past three times I have been not kindly asked where to go but demanded and got an attitude from the same girl.Needs better employees and/or training. 2 star just because the selection was good and prices are still cheaper than retail.
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February 2024 by J S
Great place to go to get your things rejected. They give insultingly low offers. Rude customer service. I brought in $400 worth of brand name new clothes with tags and they offered me $25. I politely declined the offer. An employee chuckled at me as I was leaving. They never have any good boy clothes there and actually sell clothes with stains. Another time they rejected baby girl clothes and toys in perfect condition.
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January 2024 by Mr. B
Cheap clothes, they had nice sets of clothes there. Didn't see a lot for 18m but got pair of outfits for about $15 Total.
