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October 2024 by loading
I came into the location just to look at a few units and it was actually pretty good. It was clean. The young lady, by the name of Linda was in the office. You very sweet, very respectful had a positive attitude. Very bubbly. I really enjoyed her. I know when I'm ready to move where I will plan on storing my items keep up the good work.
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October 2024 by RODRIGO LOPEZ MUÑIZ
Not so good because my space is at the top and I have to climb rolling stairs, it is uncomfortable and I really can't lift heavy things, another is that they sell you a lock that you don't ask for, I honestly didn't like the service
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October 2024 by sam brown
I normally don't let reviews on companies but this location is really said spoke with the lady about my storage paid the bill on time not sure what happened to my unit no letter saying that my unit was sold or my account was closed if this how your company stay in business by closing accounts and taking people money you guys want be in business to much longer
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September 2024 by ALEXANDER TEVEZ
Horrible service no one is in the office all the time
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September 2024 by TGA LLC
Renting a space here was so easy with the help of Melissa who’s the staff on duty. She made the application easy. She’s nice and polite. Friendly above all.
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September 2024 by Clover Crimson
Melissa was awesome and gave us the best deal. She was so nice and I will definitely come back for any other storage needs. She get 5stars
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July 2024 by Tyler Blann
Taylor was very helpful and courteous. Excellent customer service and a great attitude. Would highly recommend!
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July 2024 by VanQuetta Farrar
Mayra was awesome gave great service ?
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July 2024 by Graciela
Just moved to this storage unit. The process was easy. Once I went in person Mayra help me through the entire process. She was super helpful since I had to change units. I enjoyed having Mayra help me and make this as easy as possible. Thank you!
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July 2024 by S M
Worst company! Paid movers and moved in from another storage unit who increased price after 9 months, when public storage said they do not increase price "in a while" and within 45 days they send me an email stating the price is goubg from $33 to $66. Wow! Ok, that was very sneaky and shady!
Do not trust Public Storage and it's words, worst customer service. Keys cost $20, you have to buy their keys. Worst place of business! I will be moving my property out out soon! Hate this placenof business!
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July 2024 by Sandra Harrington
I cant speak Highly enough of helpful your staff has been in assisting me with transfer and assistance in using your facility. My sister passed away when we thought she was going to pull thru and we would be unpacking her storage together but that was not God's plan. Mayra at the Euless location was the sweetest spirit. Had questions answered and transferred from a larger to smaller now I'm out completely. Clean areas inside and out. Cost efficient. Thank you Public Storage and Mayra and staff.
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July 2024 by Sharon
The facility and location is great but having to access your stuff on their schedule sucks. They need to us gate access for the time listed online 6 am - 9pm. People work and have other things to do instead of wait for them to open and close. Also they don’t tell you it’s going to be like this for ever. They promised the gate world be fixed and now they keep telling me they’re waiting on higher ups to fix the issue.
***I’m updating my review from 2 stars to 4 since they’ve opened the hours to access the storage unit before and after hours. I no longer see staff but I like that I can go on my own time.
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July 2024 by Kameron McDowell
Awesome place and outstanding customer service. Personell very friendly and accommodating
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July 2024 by Kevin Nguyen
Mayra was very helpful and friendly! Answered all of our questions. Highly recommend speaking with her. Thank you.
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July 2024 by Kaileigh Gagnon
Mayra was very pleasant and answered all of our questions! Great customer service
