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December 2023 by Dennis Rodriguez
I have not had any issues, good bank good people
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August 2023 by Terrance Freeman
Jackie and all the other tellers are always very knowledgeable and professional. The staff at this location always take care of me and I always see them taking care of other customers. This is a great bank.
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June 2023 by Joe Martinez
Sharon was great and she always gets me of trouble she got all my money back when someone stole my ID. Thanks Joe
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June 2023 by Dale Hogan
I have always received fast and friendly service at the Euless branch and I also use the branch in Gun Barrel city and always the best service.
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September 2022 by Ron Mosiniak
No coin counting machine. I'll have to drive to south Arlington or Ft Worth to deposit all my old coins.
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December 2021 by Cheryl Petersen
What’s with the service charge?
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May 2021 by Big Mike
Have had this bank for years since omni american ....the staff at the euless location has always been friendly and helpful
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February 2021 by Mike Brown
Have had this bank for years since omni american ....the staff at the euless location has always been friendly and helpful
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August 2020 by Jane H.
This bank decided to change their bill pay software. All of the credit cards, phone bill, internet service, etc. bills that were being automatically paid got screwed up. I started receiving emails and phone calls asking why i had not paid my bills. When they converted, they gave the accounts weird names like my Mastercard showed up as SWE card. I had to make several phone calls and all i got was "Sorry". The final straw was my cell phone bill is not able to be automatically paid so I will have to monitor and go in every month and change the payment amount. And, all the payment history is gone. Terrible system.
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June 2020 by Laura Adoue
I’ve been with this bank for years and they have always provided excellent service.
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February 2020 by Tasera Harris
This bank has awful customer service, if I could rate them 0 stars I would! They will hold your funds without any legitimate reason as to why! To top it all off the customer service agents they have working in the call center “helping” customers is the most horrendous display of customer service I have ever experienced!!!!!!!
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January 2018 by Adam D.
Opened an account on Saturday for online investment was told it would not be available until Tuesday due to MLK day. No problem. Go to log in on Tuesday to take advantage of the drop in the crypto market and the start of a foreseeable long bull market. Access denied. Website told me to call the bank and the bank said due to snow in Tyler I would not be able to access my online account? Seems fishy that bad weather has halted an automatic computer function. Could not tell me when I would be able to access my account. But don't worry we have your money. No s*** that is the problem you have it and I can't access my investment funds on the most volatile trading day in 20years. Not a good way to begin a business relationship.
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December 2017 by melva evans
Always nice and helpful. They remember my name and work well with me. They act quickly to address my needs.
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September 2017 by Chris
There's a reason why there are so many low reviews.
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July 2017 by saul rivera
Very slow service
