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January 2024 by CK
I drive 25 minutes to this Subway location because they are the only shop that takes subway coupons. I came for a foot-long sub and was told by the middle-aged ponytail gal who is always at the restaurant when I come in each week that she cannot accept my coupon because the scanner was down. I asked her if she could manually enter it and she said NO it must be scanned and it wasn’t working. This is ridiculous as I work in customer service and I would never refuse a customer because one of my machines wasn’t working properly. There’s absolutely no reason to not manually take off the coupon as other subways have done in the past ! I left today hungry and frustrated! I went out of my way for a sub and was refused my coupon.
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December 2023 by R S
The woman working the morning of 06DEC has to be the most unaccommodating service employee I've ever experienced! I placed an online order to get the special reward and am literally standing in front of her to ask her to place some veggies on the sandwich before she toasted it and she refuses to make the sandwich my way even though I'm literally standing in front of her! Also to make the experience even worse, she's making me the wrong sandwich on the wrong receipt and I have to correct her before she screws the entire order up regardless! In the future, I'll make sure I don't tip but then, perhaps the Subway down on 157/183 won't be so military diligent when it comes to being a "sandwich artist!"
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October 2023 by Emily Flentge
Great customer service, very friendly staff. Food is fresh. Very neat and clean Subway.
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September 2023 by Taylor Barrett
I wouldn't normally consider reviewing a Subway, but this location is excellent. Friendly, clean, attentive. Sandwiches are always made with care, fresh veggies, overall just a great experience at this location.
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August 2023 by Scott Hall
This is the worst Subway in DFW. The food is subpar and the customer service is garbage. I tried to reorder two sandwiches that were made wrong and the manager, Rosy, I assume she was the manager because she was the one they brought out of the back to talk to me and she was the oldest person in the building, refused to make my order. Avoid this place at all cost, save your belly and your money!
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July 2023 by Sara Carey
One of the nicest, cleanest, friendliest Subways I've been too. The food was great, and very fresh. Customer service was on point. I will definitely return. Thank you for running such a great store.
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July 2023 by Steph Jay
They closed earlier then they should have.
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July 2023 by Ebony Bryant
Listen. I've been to a lot of subways in my life. This is by far the cleanest/neatest I've ever been to. They even make your sandwich neat.
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June 2023 by A GOOGLE USER
Sara and Nabina need supervision. The two of them have no concept of customer service and were out right rude. We made an order from Subway app. When I arrived our order on one sandwich was wrong per the instructions on the order. Sara and Nabina proceeded to heatedly tag team argue at me on how to place an order.I asked for the sandwich to be remade. Sara refused to remake the sandwich per the instructions on the order stating "it woupd be such a waste". Sara and Nabina again took turns emotionally angry explaining on how to place an order. I told Sara either remake the sndwich or refund my order. Sara said she could not refund my money. By now, I am done, I told Sara either make the order correctly or refund my money and that I could not believe 2 Subway employees were be rude and argue aggressively at a customer. Sara said she would need to call a manager to refund the money and went to the backroom. After several minutes I tell Nabina to just wrap the sandwiches Im leaving and tell Sara to come to the counter. The order was bagged and a few minutes later Sara came to the counter. As started walking to the door, I explained what customer service was and how both of them were so unbusiness like to just run their mouths emotionally at a customer and to repeatedly argue at a customer. Suprisingly, Sara began again to just argue at me as I was opening the door. I told her to just shut up as I left. When we got home...to our suprise the 2nd sandwich had not been made correctly either. Subway employees Sara and Nabina both left unsupervised with horrible customer service. Emotionally arguing at customers in an angry fashion. Sara refusing to correct an order or refund money. This is NOT a Subway to currently visit. The franchisee definitly has some problems to correct.
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May 2023 by Job S.
My sandwich was awful. I asked for too many onions and they did what I asked!!!! Then I asked for chipotle sauce and they did it again!!!! My sandwich was awful.
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May 2023 by sekoni abayomi
So nice
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March 2023 by Shahin Govani
Thank you for the amazing Subway experience! Loved our sandwiches. Sandwich artist Aadil was truly professional and crafted the sandwich very well! Store is exceptionally clean and the sandwich items were also fresh and kept well organized! Kudos to the entire team !
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January 2023 by Anna Williford
Literally the nicest subway I’ve ever been to. So clean and neat. Employees are super friendly also. Wow!
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January 2023 by Hank W.
Literally the nicest subway I've ever been to. So clean and neat. Employees are super friendly also. Wow!
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November 2022 by Cj K.
This Subway location ACCEPTS Subway coupons that are in the mail. Most locations will not accept coupons. Nice restaurant. Thank you Subway for making delicious sandwiches more affordable with your coupons!
