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December 2023 by Sean Manus
The folks at Sudden Service are very knowledgeable and friendly. Shaun has been an immense help over the last few months as they helped us navigate through significant AC problems that we discovered after we moved into our home. We are so thankful for their support and recommend them to anyone looking for a high quality AC service.
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October 2023 by William Buczek
Found Sudden Service years ago after hit-and-miss experiences with other HVAC contractors. Locally owned, with knowledgeable technicians. No matter who takes care of you, they know their stuff.They helped squeeze life out of my old home A/C, eventually installed a new one that’s been rock-solid every year, and I now trust them with my light commercial A/C units as well. You can trust them, too.
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September 2023 by JAMES BESHARSE
I was recommended by a friend to use them for air conditioning service. Shaun who is an excellent technician look at my very old system. He recommended the new system. Installed it fast. Air conditioner is working so much better. Need need air conditioning help do not hesitate to give them a call. Great commpany.Service: HVAC system repair
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August 2023 by Lyle S
A good friend recommended Sudden Service several years ago and I have been using them every since. Shaun is an amazing technician who is very knowledgeable and honest. There staff is always very friendly and helpful and they always provide their service at a fair price. Sudden Service has earned my business and me and my family couldn't be happier. Thanks Shaun!Services: HVAC system repair
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August 2023 by JJ Wallace
Sudden Service is a top shelf HVAC company that has been supplying and servicing my equipment for well over a decade. Shaun and his crew can be trusted to provide fair pricing and the highest quality workmanship! They also stand behind their products and their customers! It is hard to find that kind of devotion these days. Thank you Sudden Service!Services: A/C system maintenance
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August 2023 by Doug Iarussi
I can’t provide enough good terms and appreciation for Sudden Service in repairing my AC when two other companies could not find and repair the issue. First company A was here for about 45 minutes and could not find anything wrong as to why my outside unit was freezing up all along charging me money for nothing to investigate the issue. Stated he could not be here all day to look at this. Second Company B also charged me money to come out and was detailed in looking into the issue after what seemed to narrow down to things that could be causing the issue. As it was not dirty air filters, low refrigerant, and one or two other items. Narrowed it down to either the blower motor or the evaporator coil. The parts are under warranty, so Company B (which was going to charge me a few thousand dollars to change out the two parts) ordered the two parts first the blower motor which took 3 weeks to get in (in this heat wave and dome we are in) so half my house was not being cooled. Company B stated he was 90% sure the blower motor swap would resolve the issue, it did not. I got fed up with waiting on the Company B and the distributor and manufacturer of the parts as to when the coil would come in. So I called Sudden Service that same day Shaun came out and in about 30 minutes or less and in discussing the issue stated he was 90% sure it was a relay that went bad, we agreed to change it out. I monitored the system for a few weeks and it’s still cooling even feels as if it cools more than before. After the repair Shaun followed up with me a couple of times to make sure all was well, I appreciated this.Company B finally came out about two and half weeks after the repair with the coil as I wanted to talk to them in person and stated that the AC unit was repaired and working properly now, Company B stated why what happened I said it was a relay that went bad (after telling them I had another company come out and look at the issue). As soon as I was saying the word relay, he held up I also have a relay and was going to change it out. Thank you, Sudden Service, for repairing my AC and bringing cold air back into my home.
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August 2023 by Jesse Nordyke
Amazing turn-around time and great service. A/C was out and temperatures were extreme. Shaun came out within a couple of hours of our call and got us up and running. I highly recommend Sudden Service for your HVAC needs.Service: HVAC system repair
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August 2023 by Jeremy Allen
I will definitely be recommending and using Sudden Services for all my Hvac needs in the future. Shaun came out and diagnosed the problem and had it fixed very quickly! He is very knowledgeable and explains everything in detail so you can understand the situation.Punctual, honest, great company and service !Service: HVAC system repair
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July 2023 by Zach Turner
I have been trusting Sudden Service for my heating and air business for over 10 years. They are a business that focuses on doing right by their customer and giving honest quotes for the repair or replace. Their staff is friendly, hard working, great communication and shows up on time. No job is to small or large for them to tackle. They make my family, and I feel as we are part of their family.Services: Ventilated ceiling installation
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July 2023 by Joshua & Bailey Archer
My brother recommended Richard with Sudden Service and we couldn’t be more impressed. Richard knows his stuff regarding all things HVAC and Air Quality. He came out to test our air quality first, then we had him come back out to test our unit and run a diagnostic on it since we had a very faint & randomly occurring burning smell.Richard was able to locate the culprit and get it fixed quickly. He was also able to help us locate a problem with our outside unit and troubleshoot the best strategy for getting it repaired on a timeline that worked for us.We are grateful we chose Sudden Service for our condo and would easily recommend him and the team to anyone looking for an honest, reliable, and affordable repair team in the DFW metroplex. Oh, and Richard was always early for our appointments which is a huge plus in our books.Also, Courtney the scheduler is great as well. They’ve got a great team that will take excellent care of you.Thanks again, Richard!Services: HVAC system maintenance
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July 2023 by Jordan Petersen
Cole Shaun was great my grandad said he’s bought two a/c and heating units from this company and he is very pleased with both installations. One a year ago and one just recently and he gives y’all an A+ rating, great people and very knowledgeable. Very customer friendly! He highly recommends them to anyone in need of A/C or heating work.
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July 2023 by Bhupal Thapa
I had my Air conditioner problems middle of Texas heat wave. I tried my luck with my warrenty company assigned servicer. They did not have any appointments available for next 5 days. My defeated self started to google and found Sudden Service. I sent generic message, and immidiately received a call from them. Appointment was scheduled within few hours, and Shaun was at home 40 minutes before the appointment. He diagnosed the problem within few minutes and fixed the issue withinnext few more. He also provided preventative care for the condenser and explained the need of routine preventative cares. He is friendly, professional, expert and caring.You all who need AC or heating services - I highly reccommend trying Sudden Services once. I will be surprised if you don't like them.Sudden service for your sudden problems!
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June 2023 by Alison Teague
Cole was friendly and knowledgeable. My a/c problem was diagnosed and fixed quickly. Great service and a great experience! I highly recommend this company.Services: A/C system maintenance
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June 2023 by Daniel Woodhouse
Long story short. I got screwed. Every time this company came out to service, I owe them money. So I quit using them. My system went out, called 2 other companies, and said I didn't get what I paid for. My buddy recommended Sudden services. They pretty much said the same thing. I went with the company because they are a small outfit. Shaun took the time to educate me on how the system works and how to keep it running tip top. From listening to Shaun I could tell this company has integrity, and pride. They look out for the best interest of the customer, and not to make an extra dime, like I do for the company I work for. My system was repaired and I look forward to doing business with them again. As long as it doesn't cost me an arm and a leg. So at least call these guys to come out and check your system, I don't think you'll be sorry. (Was it short?)Service: Repair HVAC
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June 2023 by Russell Freeman
Our AC quit working. I called Sudden Service and they sent a technician to our home the same day. The tech, Richard, determined the issue, make the appropriate repairs, explained the repairs to us in terms we could understand, all in one trip. Extremely professional. Pricing was fair. Will definitely use them again.Service: Repair HVAC