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August 2025 by Gracie Messer
I went in to buy 1 thing and came out with 10 other things I didn’t even need. Great marketing! I’m a happy customer.. I think..
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August 2025 by Jo Delaney
Very clean and neat location and the customer service is great. There was always someone offering assistance, around every corner. Very much appreciated.
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August 2025 by luxieshelley
This location is always clean! Has the most brands in store because i know some are only online. The cashier there, Hannah, is the sweetest. She was very outgoing & sociable with the customer in front of me. She complimented me & made my experience at this location even better.
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July 2025 by Jasmin Mahmoud
Hannah she is great customer service she is so beautiful she help me alot
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July 2025 by Kat Trammell
Would not recommend this Ulta. Was shipped an expired sunscreen and went in-store for an exchange. When checking out at the counter, the cashier told me it would be $14 even though it was the same product. My husband asked if she could make it an even exchange, to which she replied curtly, “No. I can’t.” I understand not being able to make even exchanges if something was bought on sale, but I had my receipt and am an Ulta Rewards member. She did not offer an explanation or even apologize, and say what should could do for me. She was very rude and adamant that I pay the $14. I told her I would just return the expired product then. My husband was upset that she was rude to me and did not try to offer an explanation or apologize. Some things are not worth the fight, so I just returned it for my money back. Very disappointed with Miranda, the cashier, as I believe she could’ve at least smiled or offered some sort of explantation instead of just asking me to keep paying the additional $14 for the same product. She rolled her eyes when I said I would just do the return then. She might have just been having a bad day, but it’s no excuse to be short and rude to people from the get-go. The other girl who greeted me when walking in was very nice, and I wish I would’ve checked out with her because even if the answer was the same, she would have at least been polite and nice about it.
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July 2025 by Sarah Bulloch
Hannah was awesome
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July 2025 by Daryl
Their online system indicated they had a product in stock which they did not. Wasted trip. Bought kids bath bombs. Made in China, avoid.
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August 2024 by Amanda
I witnessed an interaction in the store that I feel escalated way too fast and could have been handled differently. In the span of a few minutes, a customer was confronted by an employee for taking a picture of a product and then was having the police called on her. She came across as annoyed, but I don’t think her reaction warranted a call to the police. She had her young child with her who was in tears. I don’t know the full story, but it was very uncomfortable to witness and I feel it could have been handled with more professionalism.
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August 2024 by Araceli Trejo
The other day I went to the store in euless tx and I'm very new to makeup and I was asking to somebody to speak Spanish and I came across a worker that speaks the language and he was very nice towards me I believe his name was Estefan or Esteban I don't know which one was it, while he was teaching me how to apply my makeup a black woman with a big black hat approached to him with the most heating look and she made me fell so uncomfortable, so I asked him if he was ok for the way that woman was looking at him and he said "I'm okay" but it seems like he was about to cry, it felt like discrimination right there
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August 2024 by Cesar Cruz Trejo
I went to get me some fragrances today on my lunch time, the was a woman with red hair, the name tag said Lisa, I approached to her cause I was gonna purchased a Savage fragrance for my husband, she replied to me I should get something cheaper cause the price was to high for me, she should not work for Ulta making people feel like we can not afford their products, this would be the last time I visit this location and I make sure I'll let know my relatives and friends know
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August 2024 by Michael Singleton
Kiara was very great she needs a raise she knows all of the fragrances and wears a collage of them she’s awesome Good JOB kiara God Bless
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July 2024 by Mahi
If I could I want to give 0...very bad experience ... The lady basically told me the specific cosmetics I needed are expensive for me and to try other brands like drug store type.... I was shocked ? I told the manager but I don't think she even cared at all....anyhow too bad.... I went to Sephora and received superb treatment and spent about $400
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July 2024 by Millie
Esteban is like a goddess with makeup like he could copy paste anything and everything 5 STARS he definitely deserves a raise he is like carrying the Ulta team on if it wasn’t for him the sales would’ve been bad I hope his position would be higher Ulta please he can do anything with makeup he works in EULESS TEXAS ULTA he knows a LOT and he is great with his clients and doesn’t complain with his clients.
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July 2024 by Xanna Sherman
Esteban is a pure gem. He was everything ?. Knowledgeable, all kinds of sweet, and smelled amazing. I wish I could come in and have him do my makeup everyday. I must come back and have him teach me more.
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July 2024 by Rachel Van Note Carter
They marked my purchase as picked up after they had closed for the day (probably to make their sales goals) and now I'm out that money and there is nothing anyone will do about it
