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March 2024 by Rekker
There is always a jam packed line, it's so difficult to get any assistance from the staff. It's always low vibrations in the establishment. Lucky with my good searching skills I was able to find the item I was looking for, dispute the staff just standing around.
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March 2024 by Aniyah Lbj
This was my first time EVER getting a blowout and I have naturally thick hair and was nervous before coming in. Reagan made me feel so comfortable and beautiful !!!!10/10 would come back just for her to take care of my hair once more. She's also amazing in the service she provides to the client with her positive attitude and overall sweet persona. The blowout came out better than half of these hair salons nowadays!
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February 2024 by Leigh Provost
Nice location.
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January 2024 by adrienne h
I’ve been coming here lately as opposed to the other locations and this Ulta is my favorite in all of DFW; Abby & Albert are amazing and I encountered them both when I started coming to this location! They’re so kind and helped me find everything I was looking for and even helped me with makeup tips. Thank you guys and thank you to the whole staff!
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January 2024 by Espy Garcia
The staff is friendly and while a couple items I wanted were out of stock, the cashier and manager made the ordering process fast and easy! Also huge shoutout to Toni (I hope that was her name) who helped me with a shade match, she was absolutely amazing!
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January 2024 by logan musgrave
I went in to buy my wife a caboodle and the blonde lady working the afternoon shift was treating me like a dumb guy, like I just wanted to get my wife something nice, you didn’t have to act like you that
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January 2024 by Paola Ortega
I absolutely love this Ulta. Everyone is super friendly and professional. Hope B. always has my hair looking beautiful!
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January 2024 by Apryl Jefferson
Really busy but great selections
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January 2024 by Helena Zakelj
They have all and more. The salon is great with curly hair.
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December 2023 by Dennis R Flores
We have tried this store 5 or 6 times since we live in the area. We haven never had a good experience in this store. The customer service is Horrible... Stores like this is what makes online shopping successful.
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December 2023 by Laura Kekahuna
Definitely not recommending the eyebrow waxing with Blakely. My eyebrows are very uneven now.
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November 2023 by ASHLEY NOELLE CARRINGTON
I shop here a lot and today I walked in I’m guessing there’s training going on for the holiday season, however I watched four sales associates at the front of the door fiddle with the front merchandise, see me wave them over with a lip liner looking for assistance. The lady glanced over but no one helped me. I stood there for 5 minutes waiting to be assisted, so I began to put my cart down which was full of products, I asked a question and a was given the finger. so out of frustration I put my basket down and began to walk out of the store and I heard a sales person scream out “that’s not where that goes” so I responded if you would’ve helped me to being with I wouldn’t have left it.The level of staring but not helping and the audacity of asking me to do YOUR job after you let a sale walk out the door. Terrible customer service.
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November 2023 by Barneet Saini
Go here all the time. Pick up is really easy and all the staff is nice and helpful.
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November 2023 by Meredith Wibker
Clint was super helpful with color matching my foundation and answering my questions when I didn’t know where to start. My family had pictures with Santa later in the afternoon and he helped me with my eye shadow and base make up. Since, I was short on time I went home and finished getting ready and felt so beautiful. I loved how he did my eyes. I’ll be back to see him in the future. Thank you!
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October 2023 by Rzmandani
I recently had a disappointing experience at ulta due to the extremely poor customer service I received. The staff seemed indifferent and unhelpful, making me feel unwelcome as a customer. They were unresponsive to my questions and appeared to lack knowledge about their own products. This lack of attention and assistance left me frustrated and unlikely to return to the store. I hope ulta to improve its customer service in the future to provide a more positive shopping experience for customers.
