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March 2024 by Emily Jones
All of the employees were just standing around on their phones.
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March 2024 by Trisha Mackenzie
Jay was great! After starting my service, he realized that I was too early for an oil change and did not need the service. Instead of performing the service unnecessarily and charging me, let me know the status. I will definitely be back when I'm actually due for an oil change.
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January 2024 by Samuel Kouassi
Good store to do your oil change, great service but they are very busy so be prepared to wait on the line. Overall, good place to go
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January 2024 by Tasha Faaumu
The team was helpful and Steohen was nice, helpful and honest.The service was quick and affordable.Convenient location and great team.
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January 2024 by Naseer Nisar
Stay away from this shop doors were closed and sign says wait but people inside was walking around and was looking at me no one came to even ask what you want 0 star
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December 2023 by Rajiv Khanal
Very fast. 5 star
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December 2023 by Hope J
Friendly staff here. I got a battery installed and had issue with the battery hold down on new battery they gave me here. Came back anotjer day with a part to fix it they siggested but learned from the fill in staff on a Sun, I didnt need it. The guy who helped Sun was Broderick who doesnt normally work for this store. He got me the right battery to replace what was originally put in and my old battery hold down worked fine. Thanks and I appreciate you figuring it out.
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November 2023 by Jay Freeman
Mac and angel were fast, professional, and cool. Great service at this location! Whoever runs this place deserves a raise
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November 2023 by Alba Pichardo
I got my oil changed on Friday, and when I drove off into the highway I hit a small bump that shook something under the car. I could tell something fell, but I couldn't see anything behind me. I went on with my business, but as I drove back home, I finally started dragging the lip of the plate underneath my car. As soon as I got home, I told my dad and he checked underneath my car for damages. He noticed that I was dragging the plate, and taped it up so I could go back the next day to get it fixed. I came back to Valvoline to let them know that my ski plate wasn't secured on right, and when they checked, they realized that it was missing some screws. I let them know my dad taped it as temporary fix, and one of the employees told me that they didn't have the part in stock so they would get with their manager to get the. And get it fixed. Long story short, they zipped tied them bottom, but it fell apart because they took off the tape and I ended up getting the parts myself to get it fixed at home.
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October 2023 by Karrington Mcgill
WORST EXPERIENCE DO NOT GET YOUR OIL CHANGE HERE!!! came in for a oil change it took over a hour to change after a hour waiting a worker told me my bolt was stripped and they were putting a temporary plug in. Never had a leak before this and if that was true it wouldn’t have been able to go in the first time they clearly over tightened the bolt which caused for the thread to be tightened. Manger denied my claim it was full of excuses. Overall bad experience and I’m now $500 down the drain to repair the damages they costed. Plenty other oil changing companies around in the area I would suggest going to before you go to this location to have your car ruined.
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October 2023 by Will Vill
I had an excellent experience at Valvoline. My oil change was done professionally and efficiently. Welcomed immediately and out in about 20 minutes.Service: Oil change
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October 2023 by Melissa Aston
Tried to get an inspection done, was told to wait 20 minutes for the "inspection guy" to get back from lunch...wait 20 minutes to then be told that the machine is broken and they can't do an inspection today. Same thing happened to me last year when I tried to get an inspection, was told they didn't have a machine to do it yet because they were still a new location, despite having been open for several months at that point. Don't go here hoping to get a vehicle inspection done....
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September 2023 by N “Tash” M
At 10:29am I went to this location just for air. After sitting in line for 35 minutes, this idiot says can you back up, I'm gonna have you switch. So another person can get in front of me and I have to wait additional time. Why would I do that if I'm in line. Are you kidding me? I chose to go to discount tire instead. This location has gone down hill! If I could I would have left no stars.
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August 2023 by Scott Davis
Pleasant employees. But, they could have checked if they had the correct vehicle for my car when I got there, instead of 15 minutes later when they pulled me into a bay. They didn't have the correct oil, so I cannot comment on the quality of an oil change. Without the coupon I got in the mail it was going to be pretty expensive, even compared to the dealership
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August 2023 by A Lewis
***************AUDI USERS BEWARE***************I'm only giving 1 star because you HAVE to rate them something.My son drives a 2017 Audi. He took it into this location for an oil change only, and ended up having his vehicle towed to the dealership. Instead of putting oil in the engine, they drained his transmission and added it there. I understand that mistakes are made, but for the manager to tell me, this happens all the time was a huge red flag. Because it shouldn't. They have not been accommodating at all. It took awhile, but finally got the manager to tow to the dealer late yesterday afternoon. He wanted to take it somewhere else, and I wasn't comfortable having them doing anything additional. During the claim process, we were told that he would be reimbursed for any rental expenses, but once I spoke with the manager he said that wasn't the case. I would like to notate that their assistant manager Jacordi (sp) had stellar customer service. He listened, followed up, and did everything that he said he would. I only wish the store manager would have this same energy and wiliness to rectify a situation.
