The Verizon store in Euless offers a positive and helpful shopping experience for customers seeking mobile, 5G home internet, or business services. Customers appreciate the friendly and knowledgeable staff, including employees like Josh, Kennedy, Lee, and Jordan, who go above and beyond to assist with questions, setup, and troubleshooting. Many reviews highlight the staff’s dedication, with some staying late to resolve complex issues such as number porting from other providers, demonstrating strong customer service and commitment. Customers also value the store's convenient options, such as online ordering with in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. The store’s team is praised for making the process smooth and personalized, with staff members taking the time to explain details and transfer content seamlessly. Customers recommend this Verizon location for its exceptional service, professionalism, and willingness to help resolve issues quickly, often leveraging internal contacts and resources. Overall, the store provides a friendly, efficient, and customer-centric environment, making it a reliable choice for mobile and internet needs.
Amazing customer service!! Extremely helpful & so kind! Definitely recommend asking help from Ocean & the Manager Dani! They go above & beyond thank you so much!! :)
May 2024
Josh was so helpful and answered all my questions. He spent a lot of time with me explaining everything I was unsure about. Great service!
April 2024
Wonderful and helpful staff. Kennedy was so very sweet & answered all my questions. I ran into some issues getting switched over from my old provider and the whole staff was so helpful in getting me all set up & squared away.
