The Verizon store in Euless offers a positive and helpful shopping experience for customers seeking mobile, 5G home internet, or business services. Customers appreciate the friendly and knowledgeable staff, including employees like Josh, Kennedy, Lee, and Jordan, who go above and beyond to assist with questions, setup, and troubleshooting. Many reviews highlight the staff’s dedication, with some staying late to resolve complex issues such as number porting from other providers, demonstrating strong customer service and commitment. Customers also value the store's convenient options, such as online ordering with in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. The store’s team is praised for making the process smooth and personalized, with staff members taking the time to explain details and transfer content seamlessly. Customers recommend this Verizon location for its exceptional service, professionalism, and willingness to help resolve issues quickly, often leveraging internal contacts and resources. Overall, the store provides a friendly, efficient, and customer-centric environment, making it a reliable choice for mobile and internet needs.
Last week we went to store to do an upgrade to couple of our phones. The employee was very knowledgeable on the process we were doing and got our problems solved 100%. Service was beyond our expectations. Many times, as customers, we complain about a bad service, but we forget to provide kudos for an excellent service... read full comment
September 2025
My wife and I upgraded our phones and were assisted by Nicholas. He provided exceptional customer service, answering every question and helping us with the right plan.
July 2025
Great service by Ocean! Needed a new phone and service provided was fast and and also saved me money. Recommend this location.
