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January 2026 by Sheila Teal
Love the place couldn’t live without it Carlos was working hard. Oh shit.
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January 2026 by Alan
Great car wash experience
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January 2026 by Matthew LaGrange
I had a very disappointing experience with Wash Masters on December 13, 2025.
We brought our car in for a wash, and during the process our passenger-side mirror was torn off. We filed a claim immediately and were told by the manager that we would receive a call within 48 hours. No call came.
Several days later, I stopped by in person and was told by the site manager that the claim was being reviewed by the General Manager and that we would hear back within another 48 hours. Again, no call.
After returning yet again, I was told the manager had reviewed the video and claimed the mirror was intact when entering the wash and broken when exiting. I was instructed to obtain three repair estimates and submit them for review. I did so promptly—each estimate was in a similar price range—and turned them in to the on-site manager. Once more, I was assured I would hear back within 48 hours. I even expressed concern that this hadn’t happened previously, so the manager gave me his email and repeated the promise.
Still, no call and no email.
When I returned again today (a month after the mirror was damaged), I was told the General Manager now has the estimates and that I would be contacted once there is an update. I requested that the General Manager call me directly as soon as possible. At this point, I’m going to hold them accountable for the damage and am extremely frustrated at their lack of response.
Accidents happen. What’s most frustrating here is the repeated lack of follow-through and communication. If expectations are set—especially repeatedly—they should be honored. Unfortunately, that has not been my experience.
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January 2026 by Natalie Terry
David has a great sense of humor always is pleasant to see and dries up upsell every time
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January 2026 by LittleGirl Berning
Staff is friendly, equipment functions as expected. Overall great place to get your vehicle clean.
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January 2026 by Kholin Mitchell
Good car wash affordable good overall
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January 2026 by James Smith
Come see Micheal and his crew at wash masters in Euless
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January 2026 by Lisa Foster
Khaled (in the booth) is the nicest guy. I love my membership and it’s so convenient!
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January 2026 by Zac M
If you care about the finish of your car at all, I recommend avoiding this place. After we went through, there were all kinds of new scratches all over the car. I've been going through car washes my whole adult life and never experienced this. Better off using self-service or washing your car at home.
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January 2026 by Miss Independent
Best car wash hands down go ask for YOGI AT THE DALLAS LOCATION quick great service and the air fresheners are the bomb❤️💞🥰
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January 2026 by Steven G
Michael did a great job helping out with very friendly service.
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January 2026 by James Official
Abel good service
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December 2025 by Isaiaz Tapia
Abel was instrumental in helping me today, I was new here and he took his time to show me how the vacuums work and all the services they offer. Thank you for outstanding service!!
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December 2025 by Parul Jasani / Bhanvadia
ABEL did a great job and assisted us with patience and smile.We are happy and satisfied.
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December 2025 by Vontae Grayson
Michael was great I ask for fresheners and he didn’t hesitate
