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March 2024 by Alexandra Avellaneda
Best Edible Arrangements ever!
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March 2024 by Mariah Rexrode
This location did an amazing job!!! Alex (the manager) and the other employees went above and beyond. The fruit was fresh & the presentation was PERFECT!!!
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February 2024 by Joe Tyler
For Valentine's Day, nothing says I love you like a half dozen moldy strawberries mixed in the arrangement. We turned it into a fun "Russian roulette" game. Check out the pic for just a few of what we found.Update: I called the store before posting this review in the first place and was told corporate would have to take care of it. I talked to someone at corporate via the Web chat and was told the store should take care of it. After pushing it with corporate, they did offer to provide a refund.At this point I've received a refund after a bit of back and forth, but the experience was what it was.
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February 2024 by Rosa Lemus
My order was very late, about 3 hours . it’s not what I saw on the picture and the quality of the product was horrible! NEVER AGAIN look at the last picture and tell me what a horrible job this is.
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February 2024 by Zach Curry
Get the pineapples covered in chocolate!! I am an old lady who purchases these on the daily! Yummmmmm
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December 2023 by R S
Thank you for creating a visually appealing and delicious gift filled with fresh treats. Definitely trust this store to exceed your expectations! Kudos to the very patient delivery person who made it happen.
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December 2023 by Leasa Swittenberg
I truly appreciate the dedication and support this company has made to make sure my friend received her Birthday Edible Arrangement in time to be celebrated for her surprise party. Thank you again and I will share with others how your organization provided first class service. Dr. Switt
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December 2023 by Tai Jackson
My family and I love Edible Arrangements. We were sad when the McKinney location shut down, but the Fairview store isn't too far of a drive.We have a relative who orders a tray or a fruit basket for our birthdays, and we couldn't be more excited to get them! The store is always tidy and bright. The employees working there are always enthusiastic and nice. Don't forget to go in the afternoons between 2 and 4 pm, for happy hour, when the store marks the extra fruit from the day half off!! Grab yourself a cup of chocolate dipped strawberries while you're picking up your order. That way, you don't have to unwrap the order on the way home!Yes, the baskets and trays are a little pricey, so look for a coupon. I have to say that the fruit lasts longer than from the grocery store.
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June 2023 by Sarous Chan
Disappointed in the customer service. My order was marked 'delivered' before it was delivered. I called the store, the person I spoke with said she will call her driver and give me a call back. I didn't received a call back. When the arrangement was delivered, the driver had their young daughter come to the door with the arrangements. However, that is not the problem. The problem was one of the balloons I ordered was slashed. Instead of communicating with me and letting me know a balloon I paid extra for popped, I got an apology from the little girl. Please don't use your child to try to deescalate an issue. The balloon may have popped by accident, I'm not blaming anyone for it, but the fact that I was not told about it beforehand, is wrong and rude. And the balloons I received were not the ones I picked out. I'm very disappointed in the customer service. I will not be ordering from any edible arrangement location ever again.The reason this review is a 3 star and not a 1 is because even with the issue mentioned above the arrangement was delivered on time, and was beautiful. However, customer service is everything.
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May 2023 by Jd C.
Order was great. However, we were told we have until 3:30 to pick up our arrangement. We received a phone call asking when we would be here because, "we were hoping to go home early today". That is not something you should burden or tell your customers. I have plenty of times wanted to go home early from work but that's not how the adult work world is. I thought that was a rather crappy comment to tell your overpaying customers. ALSO, forgot several items when we went to pick it up. They were VERY rude. Will NOT be using this location every again. I have made a corporate complaint as well. This manager needs to be removed and the associates retrained in customer service immediately.
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April 2023 by Cindy A. Sanchez Mejorado
Alex was AWESOME!!!She was not only very knowledgeable but very Patient & HELPFUL!She help me pick the just right Unicorn Birthday Fruit arrangement & Balloon bundle for our Grand Niece EMMY for her 6th Birthday today & delivered right on time also!Thank you Alex for being so SWEET & making it so much more easier for us today!You are a BLESSING!!!!
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April 2023 by Luis Cabrera
I was so speechless, what an amazing job Alexa did with my Edible Arrangement that I order for my wife’s birthday. She did an amazing job and my wife loved it. It was my first time and will continue to order more in future special occasions. Thank you so much Alexa. Keep up with the good work you do.
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April 2023 by Ann H
The Edible Arrangements store in Fairview was fantastic. Alexa, the manager, guided me trough the entire process and her help was invaluable. I know our friends will love the Edible Spring Fruit Bouquet that will be delivered for their enjoyment today. Thank-you so much and I can’t wait to use you again.
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April 2023 by Saartjie Ysel
We received a beautiful fresh and very tasty Edible Arrangement to celebrate a special milestone for our family.Amy our delivery lady was so communicative and made sure our arrangement was delivered fresh, cold and tasty.All in all an amazing experience and I highly recommend this location. Thank you soooo much.
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April 2023 by Jasna Ennacir
Arrangement was beautiful, fruits fresh and crispy, very tasty and sweet. Amy , my delivery lady sent me a text with ETA. She was here on time, very professional and courteous.