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March 2024 by Thomas Bravo
Great experience at LensCrafters today.Carla was very helpful, patient and knowledgeable. She was truly interested in helping me. I recommend the LensCrafters on Stacy Road in Fairview.
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March 2024 by Lucy Loo
Awesome customer service and best options.
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February 2024 by Chris Caras
Get your glasses there and you wont be sorry. Get the protection plan and you will have nice glasses for a long time. The people who work at the Fairview location are super knowlegable and professional. I was in and out in 45 min. Great experience.
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February 2024 by Tina “Picklz” Hoobler
Very friendly and helpful personnel. Options are great and pricing to fit every budget without compromising on style. Love that they take almost every insurance and always seem to have a special going.
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February 2024 by Keiryn Scharlau
I accidentally bent my glasses and was too afraid to adjust them myself. I took them in to LensCrafters and they fixed it within 2 seconds free of charge.
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February 2024 by Arka Chanda
This place has the worst customer service I have ever seen. I purchased a pair of glasses from RayBan and came here to get them adjusted. The women heavily questioned me about where my glasses were purchased, didn’t adjust them at all other then tightening the screws, lied about them being straight on my face blaming my eyebrows for being uneven, and then didn’t even clean them after I requested her to please clean the lenses. The cherry on top, she was rude and just unhelpful.
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February 2024 by Paige carey
Terrible Experience. Told to wait for 2 weeks and did never got a call. Then i call myself and get told that they are sent back. it has been not 3 weeks without glasses. this is unacceptable!! the Manger of the store is disrespectful.
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January 2024 by Vanthika Chim
I love going to this lens crafters, the employees are always SO helpful and give great advice on glasses. Eric, the manager, is informative and authentic in his expression which is rare these days when looking for a long term investment. I went in today to get my nose pads adjusted and came out feeling much better in my nose area. I am so thankful to Zoe and Joy for their resilient efforts in making sure I was leaving with a comfortable pair of glasses. 10/10 recommend THIS Lens crafters!!!! In fairview.
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January 2024 by Alex Hughes
I’ve been coming to Lens Crafters for years and I’ve never been disappointed! Eric and Jordan are absolutely amazing and helpful! I will always keep coming back to Lens Crafters!
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January 2024 by Taylor Le
When I came here, Eric has been very rude to not only me, but other asian families. It really bothers me when I've seen him mistreat others. Especially when he works in customer service. I do not recommend coming to this location just because of him. Worst experience.The Yelp reviews speak volume.
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January 2024 by Tiffany Waldren
Zoe made us feel very welcomed and walked us through the entire process of getting a new pair of prescriptions with transparent and thorough explanations of LensCrafter's policies, partnerships, and procedures. Immediately when we entered the store, Zoe exhibited fantastic customer service by greeting us and inquiring how they could provide the best assistance. They provided information about each type, style, and functionality of the marketed frames. They upheld a professional, patient, compassionate, and customer-forward attitude throughout the entire interaction. I will be a returning customer, and I strongly recommend making LensCrafters Fairview your main destination for prescription glasses shopping. Thank you, Zoe, for finding the perfect fit!
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January 2024 by Bruce C
Zoe is great Super knowledgeable. An eyeglass Pro.
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January 2024 by Kasey Rhone
The staff was extremely helpful and knowledgeable about my vision plan. I could not have been any more happy with my experience! Thanks so much!
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December 2023 by Ksenija Angelina Braese
Katina and Eric were absolutely awesome in helping me switch out the lenses in my sunglasses. I am really grateful for their help and kindness today. 10/10 would recommend this location!
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November 2023 by Erik
I am very disappointed. First they order the wrong lenses and on my 3rd trip up there they figured out what they did wrong. Order the same frames that I had last year and they ordered the wrong size. It's right there in my order from last year. Now I have glasses that are too small. They need to pay attention to the details
