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May 2023 by Ryan King
I could not be happier with this company. The style of this furniture is exactly what I was looking for. They made me a custom "L" desk with a custom book shelf at a very reasonable price considering everything was made exactly to my specifications and liking. On top of that, I was worried if they could make the deadline I gave them, but they had it ready with no issues whatsoever. They even helped me arrange for delivery.I was referred to them by a friend and now I understand why. Top notch work and service. Highly recommended!Services: Delivery
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May 2022 by Bryce McKinley
Had walked in to purchase a $3k+ Standing Desk, and walked out. Rep had lil to no knowledge, refused to call a mang or owner, and upon submitting frustration and/or concern through their website...The rep, not a supervisor or owmer, the same rep called me back. Not to win my business, but to argue her point and was combative.
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December 2021 by Scott Armey
We contacted Atico Furniture from a Facebook recommendation to create three custom pieces. Atico went to work right away to meet our needs. They're professional, responsive, detailed, efficient and master craftsmen. Outstanding work, highly recommend!
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November 2021 by Antonia Zendejas Falcon
My husband and I were so excited to see a couple of pieces for our home office. The furniture was just what we were looking for. We were ready to spend over $3500 on the total purchase but were extremely disappointed when we found out we had to pay $420 for it to be delivered merely 30 min away from the Houston office. We love the furniture but couldn’t justify paying 10% of the value for the delivery. When we asked the salesman if he had other options, he said we could always bring our truck to pick up the furniture. Excuse me, but when your customers are paying over $3,000 for your products you should be able to offer other options besides ‘bringing your own truck for pick up.’ We really feel that the company should find better options more suited and in the best interests of the customers or even try to work with finding a better solution to this problem. We were never contacted even after we walked out of the showroom. This is truly unfortunate as it shows their lack of commitment to their customers.
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August 2021 by Michael C
I ordered a custom barn door back in March 2021 and was given a time frame of 12-16 weeks, now we are at 21 weeks still without a door. Communication has been nonexistent and didn't get much better after I called requesting my deposit back. After waiting 17 weeks I called back wanting information. The receptionist started off nice and friendly taking my information down and asking if Lauren can give me a call back which was fine. I received one call from Lauren saying she would give me a call back by the end of the week with an update. Now its the following week and I called back to the previously very friendly receptionist, but now very rude receptionist, and ask my deposit be returned. She stated the have sent several emails and phone calls. I received 2 emails, which I responded to, and 1 phone call over this extended time frame. She started over talking me on the phone and decided she was done with me and hung up. It is now August, so how long should I actually wait for the door to be made. This is not a COVID issue as many companies are having problems with, they have steel in-house, so this is a poor service problem.I have previously had items made here and was a returning customer a few times over. The communication was not great before hand but I did get the products in a reasonable time frame after prompting them. Everyone needs a reminder nowadays which isn't an issue, however not receiving an item and having to fight for information or the deposit back after such a long time is not acceptable. I enjoy supporting small businesses but this one will never receive business from me again.Service: Custom furniture
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August 2021 by Melanie Losoya
Their furniture is so unique and very high quality. They have very knowledgeable and kind people working there as well. I recommend them! ??
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August 2021 by Michael C.
I ordered a custom barn door back in March 2021 and was given a time frame of 12-16 weeks, now we are at 21 weeks still without a door. Communication has been nonexistent and didn't get much better after I called requesting my deposit back. After waiting 17 weeks I called back wanting information. The receptionist started off nice and friendly taking my information down and asking if Lauren can give me a call back which was fine. I received one call from Lauren saying she would give me a call back by the end of the week with an update. Now its the following week and I called back to the previously very friendly receptionist, but now very rude receptionist, and ask my deposit be returned. She stated the have sent several emails and phone calls. I received 2 emails, which I responded to, and 1 phone call over this extended time frame. She started over talking me on the phone and decided she was done with me and hung up. It is now August, so how long should I actually wait for the door to be made. This is not a COVID issue as many companies are having problems with, they have steel in-house, so this is a poor service problem. I have previously had items made here and was a returning customer a few times over. The communication was not great before hand but I did get the products in a reasonable time frame after prompting them. Everyone needs a reminder nowadays which isn't an issue, however not receiving an item and having to fight for information or the deposit back after such a long time is not acceptable. I enjoy supporting small businesses but this one will never receive business from me again. I have attached a picture so everyone can tell this was not an extravagant door with tons of detail that would take months to design and create.
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May 2021 by Mike H.
We reached out to Atico to help us furnish our new home in California. Every single step in working with this company was first class (thanks in large part to Lauren!). From the initial discussion, to helping us choose and design custom made pieces over Zoom, to the quality and craftsmanship of the final product, and finally the logistics of getting it all to California - all done absolutely perfectly. We would highly recommend Atico to anyone looking for amazing industrial residential/office furniture. We will definitely be back.
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April 2021 by Logan G.
These guys made me a custom desk & its awesome! Let's say there is a reason they are 100+ days out...they make quality furniture not something thats going to fall apart in a few years. It's all at a reasonable price in comparison to what you receive from the mass produced stores. Support this business & buy local! Thanks Atico!
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December 2020 by Chelsea Clinton
Amazing customer service! Lauren helped us achieve our dream custom dining table! I would recommend to anyone wanting a truly one of a kind piece! We also have a coordinating bench that is so comfortable and is going to be great when our family is here over the holidays!
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November 2020 by Junco Rodríguez
excellent quality ????
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May 2020 by Raimie Bateman, ThM
Beat my expectations by far! Fabulous construction of our steel table base. Perfectly level. And a great price.Also bought a desk from them and love it. Bomb proof.
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May 2020 by Shannon Wyatt Bertrand
We bought two Etagere bookcases for our living room and they are heavy, very well made, and look modern and simple. Everything from getting the quote to arranging the delivery went smoothly. I would recommend Atico for custom furniture needs!
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January 2020 by Suzanne Bernhard
Love this place!
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May 2019 by Andrew Le
Stumbled upon Atico browsing for a specific configuration of furniture on Craigslist and found their post. After going to their website and facebook page, went to the showroom and was impressed with high quality and workmanship. Ended up buy a custom designed console and some bookshelves for the home office. Atico was very helpful throughout the buying process, including sketching out the design. Once the order was finalized, the team communicated when the order was being worked on in the shop, sent previews of the work, and completion pictures before shipping it to the store for pickup. The team and owners were very accommodating in some last-minute design update requests after the furniture was completed. Overall very happy with the experience and products, and will continue to recommend to friends.
