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February 2024 by George Sowan
The customer service at this store was terrible. The staff acted like they could care less if they helped me.
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February 2024 by Naomi C.
The Custumer service here sucks I came here to pay my phone bill and I was told to wait bc they can only take cash in one of the registers so I sat down and waited while two other females were being "helped" but the sales associate (Jose ) he kept flirting with them ... mind you i could hear the whole conversation and how he was telling them he drives a blue camaro and a BMW motorcycle he even said he has good credit score and didn't have to put much of a down payment... and rarely did they ever spoke about phones or services or anything like that so after 40 minutes of hearing them haha and hehe and waiting I left .... I did not mind waiting I understand everyone has a turn and they were there before me but I was highly upset at the fact that he was not being professional. Do better !
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January 2024 by G Morrison
Thank you Dylan!
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December 2023 by Mayra Aguirre
I love those guys!! This is one of my favorite store. They are very professional kind and always on point. Thank you guys for help me and help a lot of Latinos there ??
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December 2023 by Kavita Saha
if i could i would add zero stars. i was called a “karen” here by JACOB, who happens to be extremely disrespectful and unprofessional. the other person was helping me out and jacob decided to butt in and show unprofessionalism.
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November 2023 by Osmer Menco
Thanks leo for all your helpYou Made everything fast and with great service
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September 2023 by MILTON JOAQUIN RAMOS
Very good
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September 2023 by Justina Ramirez
Helpful and professional
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September 2023 by Jordan F.
Daniel is in no place to be a manager. told me he would hold the new iphone and that i would be fine, took an uber to get here and he didn't even add me on the list. walked out and he didn't even say or question why i left. awful customer service
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September 2023 by Victor Bouie
both of my vist to this store have been horrible they where unhelpful and and didn't know how to do their job lazy
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August 2023 by Bryan Lopez
Had the best experience with Leo i really recommend him and you will be satisfied with him
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May 2023 by Fernando Ramirez
Leo was super great! I went to the att in Plano off the tollway and park and the woman there didn’t want to help me because I didn’t want to do anything other than trade my phone in. After that went to the one in Plano and Leo heard me out and got me out of the store with a new phone in 15 minutes or so. Great store!
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May 2023 by Bart T
This store turned a terrible situation around. The one at Beltline and the Tollway in Addison is horrible. The manager is the worst.If you need something, go here! Great staff and management. Thanks again!
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May 2023 by Casey Gibson
Employee Jacob has the most massive testicle (only one of them is large) I've ever witnessed, quite an experience, I will be returning with enthusiasm.
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April 2023 by Julie Marin
The sale associate there was very rude to me treated me less of a customer; because I didn’t go in the store for customer service, I called instead; the employe there; didn’t really want to answer my question; because he stated that he was very busy taking care of other customers in the store he said it in a rude way and hung up on me he said because he was the only one in the floor like if that’s my fault that’s no excuse to be rude to anybody ain’t my fault you’re the only one in the floor and ya understaffed. Very rude. I’m very dissatisfied.
