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January 2024 by Brailon
Black guy is rude and lies about being busy while leaving his coworker at the cashier
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November 2023 by Juan Carlos Favro Rios
They did not advise me well
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November 2023 by Kirk Cross
Very courteous. The clerk showed me exactly where the product I needed was stocked. Checkout was fast and easy. Will shop here again for sure!
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November 2023 by Reddy Now
Placed order online, picked up, made return, all simple enough to call it a business. Some locations may not deserve as good rating due to complete lack of customer service skills
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October 2023 by M A
Just stopped by here to check battery. It was too much for him to come out of the shop to test battery. Then he goes back without saying anything while I waited outside. After a while he comes back and said I am waiting for you to come in. What’s wrong with communication?Then he showed me battery is bad. I asked do you carry the battery he said go get battery in the shop. I said I know the battery number upon hearing that he ignored me and left. Had to wait very ling He kept until someone else saw me and asked if I am being helped.Is that how they server customer?
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October 2023 by Pete Hernandez
My son goes to school not far from this location. His car wouldn't start. We got it jumped and took it to Auto Zone to have the battery tested. They tested the battery and it failed. Not surprising as it was the original battery. The young man that helped us out, sold us a battery and installed it for us. He didn't bust my chops on getting the most expensive battery but did give me options. A great experience from start to finish. Thank You.
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September 2023 by Jane Agyeman
I had previously purchased a battery for my spare key fob but had issues with the fob. So when the battery in my main fob died on me when I was away from home, I went to the Farmers Branch Autozone store where Martell greeted me nicely, listened to my issue and knew immediately what I needed done. He swapped the batteries and in no time I was on my way. Way to go! Thanks for your exceptional service Martell.
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September 2023 by Luis Francisco Girand
The manager Fredrick Watson is a very heavy car he was left without turning on for a few minutes and went out to tell him to call the police and to give me a tick after buying the coolant for the engine in his store they are not at all friendly when I try to ask for help for a product no one was in the store he was outside smoking wait 20 minutes for attention.
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September 2023 by Cristopher Brown
Alex was a great help - excellent customer service, patience & communication-Cris
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August 2023 by Cami Nicole
The manager at the farmers branch valley view location was amazing . Frederick and is whole staff were very patient and extremely helpful with helping me with my car battery ! Will always come back to this location! 10/10 recommend
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August 2023 by Ants
They were unable to fix my truck's backlights even tho I have taken my truck there several times to have them fixed, said they didn't have the right screwdriver?But I know the guy that attended me just didn't feel like it didn't even bother to look just saw the truck light and said no.I could get into dangerous situations because of my lights I could crash or get stopped by the cops and fined, also there Candy is over priced.
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July 2023 by Vocals 43
Very great place for great auto parts I'mma definitely give this place a shout out.sarah definitely knows how to make sure that you are definitely getting the right parts I just moved down here from Kansas City Missouri but I have been really happy about the management and staff here Joc knows his stuff I'm so impressed whoever is running this store is amazing if it's Sarah she's definitely corporate material been ordering so many parts just wonderful Luna is the guy who always great man the list goes on and on thanks for a great experience.
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July 2023 by Mac
Bad ever seen customer service when i come to return they said i have to go to the same store from where I purchased even is 2 hours far employees even manager doesn’t know think before come to this location
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July 2023 by Astro Rocks
The crew here are some of the most helpful people I’ve seen at a auto parts shop. Helped me with an issue with my battery and solved the problem, thanks guys!
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July 2023 by B C
Certain employees up there are awesome! Some are not and will make up facts to sell something.
